Medical Receptionist
1 week ago
**Receptionist / Réceptionniste – GMF Westminster (Côte-Saint-Luc)
Company Description / Description de l'entreprise
The GMF Westminster is a busy family medicine clinic located in Côte-Saint-Luc. Our team of family physicians, nurses, and administrative staff work together to provide efficient, professional, and compassionate care to our patients. The clinic offers a welcoming and collaborative work environment focused on quality healthcare and patient satisfaction.
Le GMF Westminster est une clinique de médecine familiale située à Côte-Saint-Luc. Notre équipe de médecins de famille, d'infirmières et de personnel administratif travaille ensemble afin d'offrir des soins efficaces, professionnels et empreints de compassion à nos patients. La clinique offre un environnement de travail collaboratif et accueillant, axé sur la qualité des soins et la satisfaction des patients.
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Role Description / Description du poste
We are looking for a full-time receptionist to join our front-desk team. The receptionist is responsible for welcoming patients, managing appointments, handling phone calls and emails, and supporting the medical team with daily administrative tasks.
Nous sommes à la recherche d'une réceptionniste à temps plein pour se joindre à notre équipe d'accueil. La personne choisie sera responsable d'accueillir les patients, de gérer les rendez-vous, de répondre aux appels et courriels, et d'appuyer l'équipe médicale dans ses tâches administratives quotidiennes.
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Responsibilities / Responsabilités
• Greet and register patients in a professional and courteous manner
• Manage phone calls, appointment scheduling, and patient follow-ups
• Coordinate with nurses and physicians to ensure smooth clinic operations
• Maintain accurate and confidential patient files
• Support administrative and billing tasks as needed
• Accueillir et enregistrer les patients avec professionnalisme et courtoisie
• Gérer les appels, les rendez-vous et les suivis de patients
• Coordonner avec les infirmières et les médecins pour assurer le bon déroulement des activités
• Maintenir des dossiers précis et confidentiels
• Appuyer les tâches administratives et de facturation au besoin
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Qualifications / Exigences
• Experience in a medical or administrative reception role (asset)
• Strong communication skills in English and French
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Familiarity with medical software (KinLogix, Medesync, or similar) is an advantage
• Professionalism, reliability, and a positive attitude
• Expérience en réception médicale ou administrative (un atout)
• Excellentes habiletés de communication en français et en anglais
• Bon sens de l'organisation et souci du détail
• Capacité à gérer plusieurs tâches dans un environnement dynamique
• Connaissance des logiciels médicaux (KinLogix, Medesync ou équivalent) un atout
• Professionnalisme, fiabilité et attitude positive**
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