Office Receptionist/Administrator

1 week ago

Maple Ridge BC VX B, Canada Mountain Ridge Wellness Full time

Office Administrator / Receptionist

Mountain Ridge Wellness – Maple Ridge, BC

Part-Time with opportunity to grow

Mountain Ridge Wellness is a multidisciplinary health clinic dedicated to providing a welcoming, calming, and patient-centred environment. We are expanding our team and looking for a highly organized, friendly, and dependable Office Administrator/Receptionist to support daily operations and help our clinic run smoothly.

We are seeking someone who is confident managing a busy front desk, thrives in a collaborative environment, and brings strong administrative and communication skills. Experience in a chiropractic, massage, counselling, or medical office is a strong asset. Bookkeeping experience and familiarity with Jane App are highly preferred.

Key Responsibilities

  • Warmly greet patients and ensure a positive clinic experience
  • Manage appointment scheduling, confirmations, and cancellations through Jane App
  • Process payments, direct billing, product sales, and daily reconciliations
  • Handle incoming calls, emails, messages, and general inquiries
  • Maintain accurate patient files and clinic documentation
  • Assist with bookkeeping tasks such as invoicing, payment tracking, monthly summaries, and basic financial organization
  • Support practitioners with day-to-day administrative needs
  • Keep reception and common areas clean, organized, and welcoming
  • Prepare treatment rooms and manage laundry as needed
  • Assist with social media tasks or marketing support (optional but appreciated)
  • Uphold confidentiality, professionalism, and patient-centered care at all times

Qualifications

  • Previous administrative experience in a healthcare or chiropractic setting preferred
  • Strong working knowledge of Jane App or other EMR systems (highly beneficial)
  • Basic bookkeeping or accounting experience
  • Excellent communication skills—professional, positive, and patient
  • Strong organizational abilities with attention to detail
  • Ability to multitask in a fast-paced clinic environment
  • Comfort with technology (Mac or PC), point-of-sale systems, and email management
  • Reliability, punctuality, and a supportive team mindset
  • Ability to maintain a calm and welcoming atmosphere for patients

What We Offer

  • A warm, supportive, and modern clinic environment
  • Opportunities for growth as the clinic expands
  • Competitive hourly wage depending on experience
  • Staff discounts on wellness services
  • Flexible scheduling where possible
  • Training and onboarding provided

How to Apply

Please send your resume and a brief hand-written cover letter outlining your experience and why you'd be a great fit for Mountain Ridge Wellness to

Only shortlisted applicants will be contacted.

Job Types: Part-time, Permanent

Pay: $17.88-$31.83 per hour

Expected hours: 10 – 30 per week

Benefits:

  • Casual dress
  • Company events
  • On-site parking
  • Store discount

Work Location: In person

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