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Dental Receptionist

3 weeks ago


Erin Mills ON, Canada DENTISTRY@ERINMILLS Full time

Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong organizational skills, and familiarity with dental office operations to ensure smooth daily functioning. Prior experience with dental software and medical terminology is highly valued.

Duties

  • Greet patients warmly and check them in for appointments using ABELDENT.
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately.
  • Verify patient insurance information and update records accordingly.
  • Prepare and organize patient charts, ensuring all necessary documentation is complete and accurate.
  • Collect payments, process billing, and handle insurance claims as needed.
  • Maintain a clean and organized front desk area to promote a welcoming environment.
  • Assist with appointment scheduling, cancellations, and rescheduling to optimize office flow.
  • Support administrative tasks such as data entry, filing, and managing correspondence related to dental practice operations.
  • Ensure daily audits are completed and breakdowns and estimates are sent for each patient.

Skills

  • Proven experience as a dental receptionist with experience using Abledent platforms.
  • Strong knowledge of medical terminology relevant to dental care.
  • Excellent communication skills with the ability to handle multi-line phone systems efficiently.
  • Exceptional organizational skills with attention to detail for managing electronic medical records and administrative documentation.
  • Ability to work effectively in a fast-paced environment while maintaining professionalism and friendliness.
  • Prior experience in office administration or front desk roles within dental is required. This position offers an opportunity to be part of a dedicated team committed to providing outstanding patient care through efficient administrative support.

Working Hours- FULL TIME

Monday 10:30am-7:00pm

Tuesday 8:30am-5:30pm

Wednesday 10:30am-7:00pm

Thursday 9:00am to 5:00pm

Friday 9:00am-5:00pm

Saturday (Every Other) 9:00am-2:00 or 3:00pm

Job Types: Full-time, Permanent

Pay: $23.00-$30.00 per hour

Benefits:

  • Dental care
  • On-site parking

Application question(s):

  • Do you have DENTAL reception experience?
  • Do you have ABLEDENT experience?

Experience:

  • DENTAL Receptionist: 1 year (required)

Work Location: In person