Dental Receptionist

6 days ago


Whitby ON, Canada Daniels Dental Whitby Full time

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental software, and the ability to handle multiple tasks in a fast-paced environment. Experience with electronic medical records and dental office procedures is highly preferred. The Dental Receptionist plays a vital role in ensuring smooth patient flow and excellent customer service. Our office features family friendly hours with minimal late nights and no weekends

Duties

  • Greet patients warmly and check them in for appointments
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient communication
  • Verify patient insurance information and update electronic medical records using Dentrix or Epic software
  • Collect payments, co-pays, and process billing accurately
  • Maintain organized patient records and ensure confidentiality of sensitive information
  • Assist with appointment scheduling, rescheduling, and cancellations
  • Prepare patient charts and documentation for upcoming procedures
  • Collaborate with dental staff to ensure efficient daily operations
  • Handle administrative tasks such as filing, faxing, and data entry in a professional manner

Qualifications

  • Previous experience as a Dental Receptionist or in a medical/dental office setting is highly desirable
  • Proficiency with Paradigm dental management software is a plus
  • Strong knowledge of medical terminology and electronic medical records systems
  • Excellent communication skills, including experience with multi-line phone systems and front desk responsibilities
  • Office experience with administrative tasks, scheduling, and billing processes
  • Ability to work efficiently in a fast-paced environment while maintaining attention to detail
  • Professional appearance and friendly demeanor to provide exceptional patient service

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality dental care.

Job Type: Full-time

Pay: $25.00-$33.00 per hour

Expected hours: 38 – 42 per week

Benefits:

  • Dental care
  • On-site parking
  • Paid time off

Work Location: In person


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