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Dental Receptionist

1 hour ago

Ottawa ON KZ L, Canada Star Dental Full time

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires a strong understanding of dental office procedures, excellent communication skills, and proficiency with dental management software. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record-keeping, and providing exceptional customer service to enhance patient experience.

Duties

  • Greet patients warmly and check them in upon arrival
  • Schedule, confirm, and reschedule patient appointments using Curve or similar dental management software
  • Manage multi-line phone systems to answer inquiries and direct calls appropriately
  • Verify patient insurance information and update electronic medical records accurately
  • Collect payments and process billing transactions efficiently
  • Maintain organized front desk area and ensure all patient documents are complete and up-to-date
  • Assist with administrative tasks such as filing, data entry, and correspondence
  • Coordinate with dental staff to facilitate smooth daily operations
  • Handle patient inquiries professionally, providing information about procedures and appointment policies
  • Ensure compliance with HIPAA regulations and maintain confidentiality of patient information

Experience

  • Previous experience as a Dental Receptionist or in a dental office environment is highly preferred
  • Familiarity with dental practice management software such as Curve or Epic is essential
  • Knowledge of medical terminology related to dentistry is advantageous
  • Experience working with electronic medical records (EMRs) in a healthcare setting is beneficial
  • Strong office experience including front desk responsibilities, administrative support, and multi-line phone systems is desirable
  • Excellent organizational skills combined with the ability to multitask effectively in a fast-paced environment
  • Demonstrated professionalism, attention to detail, and excellent communication skills are required for success in this role

Job Types: Full-time, Permanent

Pay: $25.00-$33.00 per hour

Expected hours: 37.5 – 40 per week

Work Location: In person