Technical Sales Support

1 week ago

Toronto ON MW S, Canada Ahearn & Soper Full time $80,000 - $120,000 per year

Technical Sales Support – Toronto

Ahearn & Soper, a 140-year-old High Tech company, has a position open in Sales Support to assist Sales Representatives in the pursuit and sale of Turn-key Label Systems.

Position Summary:

We are seeking a dynamic and organized person to help our sales representatives assess customer needs, perform demonstrations, recommend detailed solutions, and quote entire systems. This position is a critical link between our sales teams, customers, suppliers, and other internal departments. The ideal candidate will be responsible for understanding the technology and products, managing administrative tasks, and providing technical assistance that drives sales.

Responsibilities:

  • Support Product lines include Label Printers, Automated Labelers, Labels, Design Software, and Service offerings
  • Supplier relationships, business planning, price negotiations, research, and sales training
  • Customer interaction including needs assessment, demonstrations, and recommendations.
  • Working with Salespeople with site visits, quoting, and consultation
  • Implementation of systems including specifications, tolerances, configurations, installations, or outsourcing
  • Post-sales follow-up and communication with our Service Department to ensure successful outcomes

Requirements:

  • College or University Degree, Diploma or Certificate in related fields
  • Excellent technical and problem-solving skills
  • Strong computer proficiency including expertise in MS Office Suite (particularly Excel)
  • Excellent trouble shooting skills to define and resolve customer needs
  • Excellent verbal and written communication skills to effectively interact with customers and internal teams
  • Self-starter with good time management skills and the ability to work independently with minimal supervision
  • Ability to effectively collaborate with a team
  • Maintain excellent customer, supplier, and coworker relationships
  • Reliable vehicle along with a clean driving record

Assets:

  • Experience with related technologies, suppliers, or customers
  • Experience in design of Bar Code label solutions
  • Experience with CAD software/drawings
  • Certifications in related fields

Product training will be provided.

Ahearn & Soper Inc. believes in the value of diversity and in equal pay for work of equal value and is therefore committed to Employment and Pay Equity.

Job Types: Full-time, Permanent

Expected hours: 35 per week

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person

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