IT Analyst IV

3 days ago


Toronto, Canada Global Technical Talent Full time

Primary Job Title: IT Analyst IV – Technical Support Alternate/Related Job Titles: Application Support Analyst Technical Support Specialist IT Access Management Analyst Systems Support Analyst AML Application Support Specialist Location: Toronto, ONOnsite Flexibility: Hybrid (Onsite 2 days weekly until Nov 3; increasing to 4 days weekly thereafter)Anchor Days: Monday and Thursday (mandatory) Contract Details: Position Type: Contract Contract Duration: 12 months (Start ASAP – End ~August 2026) Extension: Possible (depending on budget and business needs) Conversion to FTE: Not likely, but not ruled out Start: ASAP End: 1 year from start date (approx. 2026) Pay Rate: C$30 - C$40/Hr Shift/Hours: Monday–Friday, core business hours Travel Required: No Job Summary: The IT Analyst IV – Technical Support will join theGlobal Anti-Money Laundering (AML) Department’s Application Support team. This role focuses on access provisioning across multiple applications while ensuring compliance, audit readiness, and SLA adherence. The ideal candidate will bring strong technical support experience, excellent communication skills, and the ability to thrive in a fast-paced, collaborative team environment. Key Responsibilities: Review and process application access request forms. Communicate with requesters to clarify access needs and approvals. Provision and validate access, retaining evidence for audit purposes. Ensure SLA compliance while working in a high-volume, deadline-driven environment. Generate and run reports to track access and application activity. Support the Application Support team with daily operational tasks. Required Experience: 8+ years of IT or application support experience Proven access provisioning expertise Hands-on experience running reports and using Microsoft Excel Strong oral and written communication skills Nice-to-Have Experience: SQL experience Anti-Money Laundering (AML) background PowerShell scripting knowledge Banking/financial services industry experience Required Skills: Application support proficiency Access management experience Report generation and Excel skills Excellent communication Preferred Skills: SQL querying and reporting AML application familiarity Scripting with PowerShell Experience supporting large enterprise systems Additional Notes: Candidates must be onsite at least 2 days/week initially; as of Nov 3, 2025, 4 days onsite is mandatory . Non-compliance with onsite requirements is a disqualifier. Team culture: Collaborative, fast-paced, supportive (team of 15). About the Client: A top 10 bank in Canada and North America , offering comprehensive financial solutions in retail, commercial, wealth management, and wholesale banking. Known for a customer-first approach and commitment to innovation, the bank helps clients thrive in today’s evolving financial landscape. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity Job Number: #gttca #LI-GTT #LI-Hybrid #gttjobs #J-18808-Ljbffr


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