Digital Media Advisor

Job Description
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Responsibilities

• Serve as a customer-facing digital media advisor responsible for building and facilitating online marketing initiatives for Sherwin-Williams' Residential Repaint customers. These actions should result in brand awareness, customer loyalty and increase sales opportunities by fostering online reputation management. Working to create consumer engagement and social sharing that will enhance overall customer experience for the end user.
• Digital Platform responsibilities include but are not limited to; Customer Advertising Consulting, Customer Web Design, Social Media Enhancement (Instagram, Facebook, Google Reviews, LinkedIn, Tik Tok, etc.)
• Assist with social media community management across all past customers and social channels, responding to inquiries, comments and mentions in a timely manner, while keeping brand voice consistent.
• Work with analytics to provide customer insight and actionable items for continual improvement and to adapt to the constant changing environment of our Residential Repaint customers online presence.
• Manage a high volume of work in a fast-paced environment.
• Additional responsibilities will include planning, creative, development and coordination of branded social media and digital properties to support our professional customers audience across Canada.

Qualifications
EDUCATION:

Required:

• Bachelor's degree or relevant experience

Preferred:

• Bachelor's degree in business, Communications, Marketing, Public Relations, English, Journalism or related fields.

Position Requirements
Required:

• 1-2 years' experience in a online marketing position.
• Fluent in and passionate about online communities such as Facebook, Instagram, Tiktok , Twitter, Pinterest, Youtube , Google and additional/new digital platforms as they emerge.
• Interest and knowledge of social media marketing, reputation & community management and industry trends.
• Excellent organization skills, with an ability to adhere to strict deadlines and prioritize multiple duties that are assigned simultaneously. Self-sufficiency is key in this role.
• Must be a strong written and verbal communicator in English. French language knowledge would be an added benefit .

Preferred:

• Experience working on Sherwin-Williams customer service team or retail location.
• Cross functional experience with SEO, paid media, sales, branding, internal communications, and/or public relations.
• Customer service experience.
• Familiar with copy writing and editing.
• Social Management tool experience.

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Microsoft Office Suite
• Canva

Preferred:

• Experience with Store reviews and review aggregator platform.
• Familiar with Google Analytics and all native social publishing and analytics platforms
• Adobe Creative Suite
• Familiar with social publishing platforms.
• Bilingual in French would be an asset.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

About Us
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your
Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.