Customer Service Representative

1 week ago

Nepean, Ontario, Canada Culligan of Canada Full time $45,000 - $55,000 per year

Our Company
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

Responsibilities

  • Assist customers in person and on the phone in a professional manner
  • Set up deliveries and book service calls
  • Process new contracts, create customer account and schedule installation, as required
  • Print and distribute service work orders and route tickets, close work orders and bill out once completed
  • Promote and up-sell products and services to new and current customers
  • Book walk-in and phone sales leads with Sales Team
  • Make accounts receivable collections and related calls, forward outstanding invoices as requested
  • Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc
  • Refer unresolved customer grievances to designated departments for further investigation
  • Carry out water jugs and bags of water softener salt to customers when required

Qualifications

  • Bilingual in French is an asset
  • Outgoing, friendly, and a desire to help people
  • Excellent interpersonal and phone communication skills
  • Ability to multitask and work in a fast-paced environment
  • Previous customer service experience
  • Intermediate computer knowledge

We Offer

  • Compensation

  • Hourly base pay

  • Employee referral bonus

  • Annual performance review (potential pay increase)

  • Benefits

  • Dental care

  • Extended health care
  • Life insurance
  • Vision care
  • Employee assistance program

  • RRSP match (after three months)

  • Work/Life Balance

  • No weekends No late nights

  • Monday through Friday
  • Paid time off

  • Paid holidays

  • Training

  • Paid CSR training

  • Paid Culligan training

  • Direct Career Tracks: We love to promote from within

  • Office Manager

  • Sales Representative

  • Management

  • Additional Perks

  • Employee discounts

  • Supportive Workplace

  • Non-toxic work environment

  • Open door policy with management
  • Company lunches, dinners, and parties

Our Mission

  • As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water.

Our Values

  • Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.

Apply today
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

  • Residence Services Representative

    1 week ago

    Nepean, Ontario, Canada Campus Living Centres Full time $45,000 - $65,000 per year

    Position Summary and Job MagnitudeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...

  • Remote Bilingual PART TIME Customer Service Representative – Investments

    2 weeks ago

    Nepean, Ontario, Canada Millennium 1 Solutions Full time $39,480 - $39,520 per year

    With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It's our belief in possibility that drives us, but it's our people that make it happen. At NTT DATA, what you do matters.A Career at NTT DATA Means:Having...

  • Customer Experience Representative

    1 week ago

    Nepean, Ontario, Canada Indigo Books & Music Full time $40,000 - $60,000 per year

    Company Description This is a permanent role and requires ongoing varied availability, including at least 3 days of 6 a.m. availability, as well as a mix of days/evening/weekends. You must be available for at least 1 full weekend day (either Saturday or Sunday) and able to close at least 1 other day each week (9:30pm closes). Successful candidates will...

  • Route Sales Representative

    2 days ago

    Nepean, Ontario, Canada PepsiCo Full time $40,000 - $80,000 per year

    OverviewAs a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and...

  • Outside Sales Representative HVAC, Consulting Engineering

    1 week ago

    Nepean, Ontario, Canada Master Full time $90,000 - $120,000 per year

    The outside sales representative HVAC, consulting engineering will be actively involved in the operational process of sales to both generate and boost equipment sales. This person must support the consulting engineers, select air conditioning, ventilation, and heating equipment, and support the sales team from the preliminary project through the end of the...

  • Outside Sales Representative HVAC, Consulting Engineering

    1 week ago

    Nepean, Ontario, Canada The Master Group Full time $60,000 - $120,000 per year

    Master, for over 70 yearsWe've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.It's...

  • Controls Technician II

    6 days ago

    Nepean, Ontario, Canada Daikin Applied Americas Full time $53,400 - $110,000 per year

    Make your mark at the world's largest HVAC companyTheHVAC Controls Technician IIposition for Building Automation Systems (BAS) is critical to our success in ensuring our customers receive top-notch service as it relates to the installation, programming, and service of commercial digital control systems while maintaining quality and profitability. The...

  • Retail Store Associate Part Time Homesense-Viewmount Centre

    1 week ago

    Nepean, Ontario, Canada TJX Canada – Winners, Marshalls, HomeSense Full time $17,880 - $22,640 per year

    HomesenseAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you'll find...

  • 26 - Store Manager

    2 days ago

    Nepean, Ontario, Canada Bain Dépôt Full time $60,000 - $120,000 per year

    Job Title: Store ManagerLocation: On-siteJob Type: Full-time, PermanentBe Part of Something Bigger – Join the Bath Depot TeamBath Depot is a proud Canadian, family-owned business specializing in bathroom, kitchen, and lighting products. With over 350 employees and 49 stores across the country, we're on a mission to reinvent the home renovation shopping...

  • Sales Associate

    1 week ago

    Nepean, Ontario, Canada Rogers Full time $40,000 - $60,000 per year

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...