Membership Coordinator

2 days ago

Vancouver BC VB A, Canada Latincouver Cultural & Business Society Full time $40,000 - $60,000 per year

Latincouver Cultural and Business Society is a non-profit organization that brings together Latin Americans and Latin enthusiasts living in Vancouver to strengthen and celebrate the richness of our businesses and cultures. Our four pillars are:

  • Promoting Culture: We promote cultural diffusion of Latin America in the Canadian context, promoting and enriching bilateral cultural support.
  • Connecting Business: We provide possibilities for Latino entrepreneurship with effective management, thus generating assertive business links in Canada.
  • Supporting Community: We watch over a community in Latin America with cohesion and mutual support, giving rise to growth with firm roots.
  • Empowering People: We generate growth possibilities and empowerment of enthusiastic Latin Americans seeking opportunities in Canada.

[Key Responsibilities]

Member Acquisition & Outreach

  • Develop and implement strategic initiatives to attract new members to the LCBC.
  • Execute outreach campaigns in collaboration with the marketing team to promote membership benefits and opportunities.
  • Represent LCBC at networking events, business expos, and community gatherings.

Member Onboarding & Support

  • Serve as the primary point of contact for all business members, providing personalized support and guidance.
  • Design and execute a seamless onboarding process, including welcome communications, orientation materials, and introductory sessions.
  • Maintain up-to-date membership records in the CRM database and ensure all member interactions are properly tracked.

Engagement & Retention

  • Build and nurture long-term relationships with business members, identifying opportunities to enhance their experience.
  • Organize and coordinate engaging member-centric programming such as networking events, webinars, and business spotlights.
  • Gather and analyze member feedback through regular check-ins and surveys to better understand evolving needs.

Cross-Functional Collaboration

  • Partner with the marketing team to promote member stories, upcoming events, and exclusive member benefits.
  • Collaborate with other Latincouver programs to align on goals and integrate member initiatives across platforms.
  • Support outreach and engagement efforts related to the broader Latincouver business ecosystem.

Reporting & Data Management

  • Track key metrics related to membership growth, engagement, and retention.
  • Prepare regular reports for internal stakeholders with insights and recommendations.
  • Ensure data integrity and accuracy in all member-related systems and platforms.

What skills will the participant develop during this placement?

  • Adaptability
  • Collaboration
  • Communication
  • Creativity and Innovation
  • Digital Skills
  • Numeracy

[Qualifications]

  • 1+ years of experience in membership coordination, community engagement, or business development
  • Familiarity with Latin American culture and challenges faced by immigrant entrepreneurs
  • Self-starter with strong organizational and multitasking abilities
  • Comfortable with CRM tools, email platforms, and spreadsheets
  • Passion for community building and small business support
  • Knowledge in design and managing platforms like Canva is a PLUS

[Preferred]

  • Marketing and / or sales experience

Requirements:

  • Languages: English (required) / Spanish and Portuguese (an asset)

Working hours: 20-24 hours per week

*This position is based on full commission

Job Types: Part-time, Fixed term contract

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule

Application question(s):

  • Are you eligible to work in Canada?

Work Location: In person

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