Assistant Property Manager

Location: Toronto

Employment Type: Full-Time

Reports To: Property Manager(s) / Senior Property Manager

Vacancy Status: Current vacancy

About Us

St. Clare's Housing is a non-profit organization dedicated to providing affordable housing in Toronto's downtown core. We own and operate apartment buildings that provide stable housing to individuals who have experienced homelessness and may face challenges related to mental health, addiction, and trauma.

Our work is grounded in the belief that safe, affordable housing is a foundation for dignity, stability, and community. We support tenants in maintaining long-term, successful tenancies while fostering inclusive, respectful, and supportive housing communities.

As a Living Wage Employer, we voluntarily pay wages that reflect the real cost of living in our community—above the provincial minimum wage. The living wage is calculated using community-specific data and represents the income required for a household to meet essential needs and participate fully in society.

Why Work With Us?

• Competitive Pay: Living wage employer. We are also committed to cost-of-living adjustment (COLA) increases each year.
• Employer-paid benefits - Comprehensive medical benefits covered 100% by the employer, including a Health Spending Account (HSA).
• Pension - Defined pension plan with an equal contribution from St. Clare's.
• Meaningful Impact: Contribute to a mission-driven organization focused on housing stability and social justice
• Supportive Environment: Collaborative team culture with opportunities for learning and growth

Position Summary

The Assistant Property Manager supports the day-to-day operations of assigned residential buildings. This role works closely with Property Managers, maintenance staff, and community partners to ensure effective financial administration, property upkeep, tenant engagement, and administrative support in alignment with St. Clare's policies and values.

Key Responsibilities

1. Financial Management

Bookkeeping & Administration

• Work collaboratively with the Bookkeeper where responsibilities overlap
• Ensure accurate financial documentation and reporting as required

Rent Collection & Arrears

• Receive rent payments and complete bank deposits
• Issue late payment and rent increase notices
• Administer lease terms and the Arrears Policy for delinquent accounts

Spending & Controls

• Ensure all expenditures, including payroll-related expenses, are authorized in accordance with building spending policies
• Administer the building's petty cash fund

Subsidy Programs

• Assist with the administration of subsidy programs in accordance with applicable program guidelines

2. Property Management

• Ensure routine maintenance is completed and report deficiencies to maintenance staff
• Receive, track, and direct maintenance work requests
• Maintain accurate maintenance and inventory records
• Coordinate maintenance aspects of move-ins and move-outs, including inspections, repairs, and cleaning, in accordance with the Vacancy Policy

3. Personnel Support

• Participate in staff performance evaluations as required
• Support positive working relationships among building staff

4. Community Development

• Assist the Community & Partnership Coordinator (CPC) in establishing and maintaining systems to register and respond to tenant concerns
• Support effective communication processes so tenants are informed about building activities and updates
• Respond to public inquiries regarding the building
• Attend committee and stakeholder meetings as required

5. Administrative Support

• Maintain organized manual and electronic filing systems
• Purchase office supplies, equipment, and furnishings with appropriate approvals
• Maintain inventories of office and maintenance equipment
• Facilitate communication and movement of supplies or equipment between buildings
• Provide general office and administrative support as needed

Qualifications & Requirements

• 1–2 years of experience in property management
• Experience working in a non-profit or community-based setting is an asset
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Ability to handle difficult or sensitive situations calmly and professionally
• Strong communication and interpersonal skills

How to Apply

Interested candidates are invited to submit their resume and a cover letter (tip: combine them in a single PDF) outlining their interest and relevant experience.

Join us in creating a positive impact in the lives of our tenants and the broader community.

Additional Information

• Successful candidates must complete a Vulnerable Sector Screening and reference checks as part of the hiring process.
• We are committed to providing accommodations throughout the recruitment, selection, and interview processes in accordance with the Ontario Human Rights Code.

Applicants requiring accommodation may contact

• St. Clare's Housing is an equal opportunity employer and welcomes applications from individuals reflective of the diverse communities we serve. Hiring decisions are based on merit, and we are committed to fairness, equity, and excellence.

Vaccination Requirement:

St. Clare's Housing requires new employees to be fully vaccinated in accordance with organizational policy, due to the nature of our work supporting vulnerable populations.

Exemptions will be considered on medical or other grounds protected under the Ontario Human Rights Code, and accommodation will be provided up to the point of undue hardship.

Thank you for your interest in joining our team. While we appreciate all applications received, only candidates selected for further consideration will be contacted. Any information collected during the recruitment process will be used solely for employment-related purposes.

Job Types: Full-time, Permanent

Pay: $60,000.00-$62,000.00 per year

Benefits:

• Casual dress
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Paid time off

Work Location: In person