Technical Support Representative

7 days ago

Brantford ON NP N, Canada Damar Security Systems Full time

Damar Security Systems, one of the largest independent integrated security providers in Canada, is currently seeking a Technical Support Representative to join our team of service professionals in Canada.

At Damar Security Systems we are guided by our core focus of saving lives and protecting property. Damar team members all share three simple core values:

1) We have fun

2) We are passionate about saving lives and protecting property

3) No Drama at Damar

Our technical support team members provide front line assistance with the programming, testing, configuration and quality assurance of intrusion, card access, video and monitoring solutions. Members of our Field Operations technical support team are highly organized, passionate about saving lives and protecting property and thrive working with our field technicians, contract partners and end users providing the best customer experience in our industry. Preference will be given to applicants that have previous field experience in the security alarm industry, experience using Sedona office, those in possession of existing technical certifications (DMP, AXIS, Open Eye, , DSC, Hexagon ) . A high level of competence in computer software operation (Word, Excel, Power Point, Outlook) and working in a clients network or cloud environment is required.

If working for a company that makes a difference in your client's lives sounds like the right opportunity then we would love to hear from you.

Accommodation:

Appropriate accommodations will be provided upon request throughout the hiring process as required under the Damar Security Systems AODA Employment Standard policy and the Accessibility for Ontarians with Disabilities Act (AODA). Should you require an accommodation please contact our HR department via

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Life insurance
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Brantford, ON N3P 1N6: reliably commute or plan to relocate before starting work (preferred)

Education:

  • DCS / DEC (preferred)

Experience:

  • Technical support: 3 years (required)

Licence/Certification:

  • Digital Monitoring Products (DMP) certification (preferred)

Work Location: Hybrid remote in Brantford, ON N3P 1N6

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