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Relief Assistant Building Manager

3 weeks ago

West Vancouver, British Columbia, Canada MetCap Living Management Inc Full time

MetCap Living Management Inc. is one of the largest private third-party property managers specializing in multi-residential property management. We are a growth-oriented company with our head office located in Toronto, Ontario, and property operations in British Columbia, Ontario, Quebec, Nova Scotia, and New Brunswick.

We're in search of a Part-Time Relief Assistant Building Manager for one of our properties in West Vancouver.

The Relief Assistant Building Manager plays a key role in ensuring the building remains safe, clean, and well-maintained while providing support to residents and prospective tenants. This part-time position provides scheduled relief coverage for the Resident Manager and responds to emergencies, tenant concerns, maintenance issues, and leasing inquiries. The ideal candidate is reliable, customer-focused, and committed to providing residents with a safe and comfortable environment.

Key Responsibilities

Building Cleanliness & Upkeep
· Conduct routine monitoring of indoor and outdoor pools during relief shifts.
· Life Safety Checks during relief shifts.
· Perform additional cleaning or maintenance tasks as assigned by the Property Manager.

Resident & Tenant Support
· Respond promptly to rental inquiries and maintenance requests by phone.
· Assess the nature of requests and take appropriate action or escalate as needed.
· Address tenant concerns professionally and ensure timely follow-up.

Emergency Response
· Remain available to respond to emergencies while on scheduled relief duties, including:
o Fire or flood situations
o Security issues
o Urgent repairs or safety hazards
· Coordinate with the Property Manager for guidance on critical or unusual situations.
Compensation

On-Call / Phone Coverage
· $100 per weekend for holding the emergency phone during scheduled relief periods.

Hourly Emergency / Duties
· $21 per hour for time spent responding to:
o Emergencies (fire, flood, security, etc.)
o Pool checks (indoor/outdoor)
o Urgent work as authorized by the Property Manager
o Any other required on-site duties during relief shifts.

Qualifications
· Strong communication and customer service skills.
· Ability to remain calm and organized during emergency situations.
· Physically able to perform cleaning and light maintenance duties.
· Reliable, responsible, and able to work independently.
· Prior experience in property management, building operations, or customer service is an asset.

Work Schedule
· Part-time, based on a predetermined relief schedule.
· Weekend and evening on-call duties required (with compensation as outlined above).

We thank all those who apply, but only selected candidates will be contacted for an interview.

MetCap Living Management Inc. is committed to accommodating applicants' needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability-related accommodation to participate in the recruitment process, please email us.