Credit Assistant

Job Description

We are seeking a detail-oriented and highly organized Credit Assistant to support our credit managers. This role is critical to maintaining healthy accounts receivable and ensuring the accuracy of our financial records. The ideal candidate will be a meticulous problem-solver with strong communication skills and proven proficiency with financial management software. Beyond the technical skills, we are looking for a team player who is committed to collaboration and fostering a supportive, positive environment within the team.

Key Responsibilities:

The Credit Assistant will be responsible for a wide range of administrative tasks, including:

• Payment and reconciliation management
• Process and apply payments: Check, process, and accurately apply all daily payments, including credit cards transactions and physical cheque deposits, across multiple platforms (shared drive).
• Daily reconciliation: Conduct daily and weekly reconciliation of bank accounts against internal records to ensure transactional accuracy and data integrity.
• Credit and customer account management
• Credit applications (end-to-end): Manage the full customer credit application process, including creating new customer records, verifying initial information, gathering necessary internal/external reports and trade references, and accurately updating all systems with new credit terms.
• Collections (COPs): Handle new and outstanding collections (COPs), which involves direct communication with customers, requesting timely payment, scheduling and documenting payment plans, and meticulously logging all associated information.
• External reference requests: Respond promptly and professionally to all credit reference requests from other companies regarding our mutual customers.
• Invoicing and record keeping
• Invoicing and adjustments: Execute all necessary invoicing steps, including uploading invoices to customer platforms, editing invoices according to specific instructions, sending credit card payment links, and processing invoice adjustments and offsets.
• Reporting: Send out statement of accounts to designated customers at the beginning of each month.
• Document control: Manage project information form requests, log and file critical documents and reports in the internal system, and securely transfer sensitive information (e.g., EFT details) via Adobe Secure Platform.
• Pipeline management: Ensure all records and data files are refreshed on a monthly basis.

Qualifications

Required:

• Proven experience in an accounts receivable, credit, or finance administration role.
• Demonstrated proficiency with enterprise-level accounting software (e.g., Oracle) and document management systems (e.g., AODocs).
• Knowledge of payment processing and bank reconciliation procedures.
• Excellent written and verbal communication skills, especially for professional collections and customer service.
• High degree of attention to detail and accuracy in all tasks.

Preferred:

• Familiarity with third-party payment systems
• Experience handling secure transfer of sensitive data.
• Must thrive in a collaborative team environment and be a proactive team player.

Additional Information

Work environment:

Working safely is a condition of employment at Canam. The role involves a general office setting and constant exposure to computer display. Safety PPE (personal protective equipment) must be worn while onsite (steel-toed safety boots, safety glasses, etc.) Daily interactions include engaging with construction site personnel, managers and other team members.

Remuneration:

We offer a competitive compensation and benefits package.

Company description:

Canam Group specializes in designing and fabricating metal components for the North American construction industry. The Company is active in the sectors of buildings and infrastructure. Canam Group operates 10 plants in Canada and the United States, as well as engineering offices in Canada, Romania, India and the Philippines and has over 5,100 employees.

Canam Group Inc. appreciates your interest in this position. Please note that only those selected for an interview will be contacted. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canam Group Inc. is committed to providing employment accommodation. If you require accommodation to apply, or if selected to participate in an assessment process, please advise Human Resources of the nature of any accommodation(s) needed.

Canam appreciates your interest in this position. Please note, however, that only those applicants selected for an interview will be contacted.