Analyst, Operational Risk

Analyst, Operational Risk – RFA Bank of Canada

Date: October 14, 2025

Location: Toronto, ON

Company: RFA Bank of Canada

Job Type: Permanent 

Closing Date:  October 31, 2025

About RFA

Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.

RFA Bank of Canada, a division of RFA (Realty Financial Advisors), is a federally regulated Schedule I Bank. Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Bank of Canada, we focus on delivering a unique value proposition in the Alternative mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.

The Opportunity

We're looking to fill an Analyst, Operational Risk position at RFA Bank of Canada

In this role the Analyst, Operational Risk is responsible for supporting the Director in ensuring that the Board and Senior Management have full insight into the operational risk profile of the Bank. The candidate will assist the Director in mitigating risks arising from internal processes, people, systems and as/if applicable, external events. This is achieved through the establishment, maintenance and enhancement of an operational risk management framework governing the Bank's existing activities and processes as well as any prospective business or other changes.

Core Responsibilities

As the Analyst, Operational Risk, you will:

• Assists with the execution of the Bank's Risk and Control Self-assessment (RCSA) process with Business and Functional Units
• Participates as needed in the analysis of root causes of operational risk events (OREs) including the quantification of near misses
• Assists in the tracking of action items and target dates to address any identified gaps arising from RCSAs, internal audit and external audit findings, risks arising from business or other changes, root causes of operational risk events, and emerging risks
• Together with the Director, manages the Bank's risk management systems/tools including workflow and system design, implementation, testing, change management and, documentation
• As an ORM team member, provides oversight to the application of enterprise risk management policies and standards. 
• Supporting the Director to provide risk reporting on a detail or aggregated/Bank-level basis to the CRO, senior management, or the Board and its committees on the operational risk profile, including compliance with risk limits, reporting on key risk indicators and operational risk events, and emerging trends
• Fosters a culture of collaboration, integrity, compliance, and internal control throughout the Bank
• Provides support to Business and Functional Units on the interpretation and application of ERM's operational risk framework development and implementation and may assists in training related activities.
• Makes a significant and effective contribution to the planning and execution of the Operational Risk Team ERM mandate through robust and consistent delivery and enhancement recommendations
• Provides thought leadership (impact and influence) to other colleagues within the Bank's ERM department.
• Acts as a trusted partner and risk advisor to Business and Functional Units

What You'll Need to Succeed

• 2 years of relevant work experience (risk and control function/role) including at least 1 year of Operational risk experience in a Federally Regulated Financial Institution (FRFI) with preference given to candidates with experience working with a similar sized FRFI involved in mortgage lending and deposit taking activities
• Knowledge and understanding of ORM & ERM policies and practices, including risk appetite framework, and regulatory requirements related to the Bank's activities
• Bachelors' Degree in related discipline
• Current or progression towards risk certification is an asset.

What Sets You Apart

• Good understanding of data management concepts; prior exposure to related initiatives
• Analytical skills and the ability to independently generate risk-based reporting for monitoring & oversight
• Proficient with Microsoft Office (Word, Excel, PowerPoint) including macros and data visualizations
• Good interpersonal and communication skills, both written and verbal
• Willingness to learn new skills and expand knowledge base by demonstrating initiative through taking on new tasks
•  Ability to prioritize, balance conflicting tasks, and manage internal and external stakeholders
• All-round abilities, and a demonstrated willingness and enthusiasm to be a team-player, and to embrace the challenge of working in a lean and fast-paced environment in a growing organization

Our Values and What We Offer at RFA

At RFA, we live by our core values. These values guide our daily actions and shape our work culture:

• Accountability: You take ownership of your work & its consequences. You always consider risk & make informed decisions.
• Selflessness: You share info & teach others. You're able to put your ego aside & understand that the best idea wins.
• Inclusivity: You value differing viewpoints & experiences. You understand how this can drive growth & innovation. 
• Innovation: You seek opportunity & embrace change. You see tech as a way to enhance productivity & drive profitability.
• Courage: You make tough decisions in our best interest. You see opportunity when faced with challenge or adversity.
• Impact: You value results & your contributions. You rise to the occasion and never settle for sub-par.
• Performance: You embody a competitive spirit, desire to win and strive for executional excellence. 

Along with a strong work culture, RFA offers a comprehensive benefits package, including:

• Health & Dental Care
• Vision Care
• RRSP Match
• Health & Wellness Spend
• Vacation & Personal Days
• Hybrid working environment

Ready to take the next step?

If this opportunity excites you and aligns with your skills and aspirations, we'd love to hear about how you can contribute to our team at RFA.

Accessibility 

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.