Accounts Receivable Specialist

JOB TITLE/

Accounts Receivable Specialist

LOCATION/

Ottawa, Ontario

SALARY RANGE/

Salary is determined by experience level in role, internal and pay equity practices and market demand.

POSITION OVERVIEW/

Reporting to the Controller, the Accounts Receivable Specialist will be responsible for managing 1VALET's accounts receivable cycle – from invoicing to cash application – with a strong emphasis on timely collections, process improvement, and automation. Working in conjunction with our Operations, Sales, and Customer Success teams, you will act as a key liaison between 1VALET, customers, and finance, ensuring accurate billing, predictable cash flow, and client satisfaction, in an exciting, fast-paced environment.

RESPONSIBILITIES/

• Prepare and issue invoices to customers based on sales orders, contracts, or service agreements, leveraging automation tools where possible.
• Maintain timely and complete billing processes, ensuring customer accounts reflect correct details and payment terms.
• Monitor accounts receivable, generate aging reports, and track relevant KPIs such as days sales outstanding.
• Proactively analyze overdue accounts and recommend process improvements to reduce outstanding balances and simplify invoicing-to-cash workflows.
• Collaborate with key stakeholders across cross-functional teams to resolve billing issues, negative cash collection trends, and escalate as required.
• Reconcile customer accounts by reviewing and resolving discrepancies between invoices, payments, and statements.
• Process incoming payments (cheques, credit cards, EFTs) accurately and efficiently, occasionally picking up and depositing cheques from various office locations across Ottawa and Gatineau.
• Assist with month-end and year-end closing processes by ensuring all accounts receivable transactions are properly recorded.
• Ensure compliance with company policies, accounting standards, and legal requirements.
• Support internal and external audits by preparing and providing required documentation and reports.

QUALIFICATIONS/

• Post-secondary education in Accounting, Finance, or a related field.
• 3+ years of relevant experience – ideally within a technology, proptech, or high-volume billing environment.
• Familiarity with ERP systems – experience with Netsuite or Hubspot is an asset.
• Proficiency in Microsoft with ability to work with formulas, pivot tables, and conduct data analysis.
• Strong understanding of accounting principles, accounts receivable processes, and credit and collections best practices.
• High degree of attention to detail with the ability to work independently and prioritize tasks.
• Valid driver's license and reliable transportation for occasional cheque pickups.
• Fluency in English is required.

What We Offer:

• A culture of ownership and autonomy - you will thrive if you are a self-starter and enjoy a fast-paced environment.
• Work with an incredible product - there is true belief across our team that we have the best product on the market.
• Trust and flexibility – hybrid work arrangements, unlimited paid time off, and flexible schedules. We care about your performance, not your hours. We trust you to manage your time in a way that works best for you.
• Competitive compensation structure and benefits.
• Extra perks: employee stock option packages, employer-paid benefits, a holiday office shutdown each December, and support for professional growth.

Working With Us:

As a proud equal-opportunity employer, we consider all applicants for employment and openly encourage those who identify as members of underrepresented communities to apply to join our growing team. Join us, leave your mark, and let's make something extraordinary, together.