Customer Service Representative

3 days ago

Concord ON LK Y, Canada crown pastries Full time $18,000 - $19,000 per year

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, addressing their inquiries, and ensuring a positive experience with our products and services. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to handle various customer interactions effectively.

Duties

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information regarding products, services, and policies.
  • Assist customers with order placement, tracking, and returns while ensuring satisfaction throughout the process.
  • Utilize data entry skills to maintain accurate customer records and documentation.
  • Identify opportunities for upselling additional products or services based on customer needs.
  • Analyze customer feedback to improve service delivery and enhance the overall customer experience.
  • Maintain phone etiquette while engaging with customers to foster a positive rapport.
  • Collaborate with team members to resolve complex issues and ensure seamless service delivery.

Qualifications

  • Previous experience in customer service or sales is preferred.
  • Strong communication skills in English; bilingual or multilingual abilities (especially Spanish) are highly desirable.
  • Proficient in data entry with attention to detail for accurate record keeping.
  • Excellent analysis skills to assess customer needs and provide tailored solutions.
  • Ability to demonstrate effective phone etiquette when interacting with customers.
  • A proactive approach to upselling and identifying sales opportunities during customer interactions.
  • Strong interpersonal skills with the ability to work collaboratively within a team environment. Join us in delivering outstanding service that makes a difference

Job Types: Full-time, Part-time

Pay: $18.00-$19.00 per hour

Language:

  • Arabic (preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Concord, ON LK C, Canada The A Team Appliance Repair Full time $37,440 - $45,760 per year

    Pay: CA$18.00-CA$22.00 per hourJob description:Customer Service Representative / Dispatcher / Service CoordinatorLocation: Concord, ON (In-person)Job Type: Full-time or Part-timeAbout UsAt Appliance Repair Team, we keep households running smoothly — and that starts with excellent customer support. We're looking for an energetic, detail-oriented, and...

  • Customer Service Representative

    5 days ago

    Concord, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...

  • Customer Service Representative

    5 days ago

    Concord, Canada Skilled Jobs Full time

    **Customer Service Representative | Concord, ON** **Job Title: Customer Service Representative** **Location: Basaltic Rd/Rutherford Rd** **Pay Rate: $23-$24 per hour** **Schedule: In-office, 8:00 AM - 4:30 PM** We are seeking a highly motivated Customer Service Representative with a strong blend of project management and customer-facing skills to join our...

  • Customer Service Representative

    2 weeks ago

    Concord, Canada Rugcutterz Danz Artz Inc Full time

    **Job Opportunity: Part-Time Customer Service Representative at Rugcutterz Danz Artz** Are you passionate about dance and committed to delivering excellent customer service? Rugcutterz Danz Artz is looking for a dedicated and friendly Customer Service Representative to join our team. Our mission is to provide the best dance education in a positive,...

  • Customer Service Representative

    3 days ago

    Concord, Canada The Restorer Inc. Full time

    Job description We are hiring for Customer Service Representative who can manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working...

  • Customer Service Representative

    1 week ago

    Concord, Canada Rentokil Initial Full time

    Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a...

  • Customer Service Representative

    1 week ago

    Concord, ON LK L, Canada Martino Contractors Ltd. Full time $40,000 - $60,000 per year

    Job OverviewAt Martino HVAC, we offer indoor air solutions for residential new construction, custom homes, retrofits, and light commercial applications. We design systems, manufacture components, install equipment, and provide repair services. We believe that everyone deserves to live in a healthy and comfortable home and we believe that indoor climate is...

  • Customer Service Representative – Order Entry

    1 week ago

    Concord, ON LK T, Canada Allied Medical Instruments Full time $49,600 - $54,720 per year

    Allied Medical Instruments Inc. is a trusted Canadian distributor of medical consumables, proudly serving emergency medical services (EMS) and other pre-hospital care providers for over 40 years.We're looking for a reliable, detail-oriented Customer Service Representative to join our team. The primary focus of this role is order entry and front-line customer...

  • Customer Service Representative

    5 days ago

    Concord, Canada Debco Full time

    Debco is an established, growing leader in high quality and innovative promotional products and has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative (Account Manager) **who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. Are you a proactive...

  • Customer Service Representative

    2 weeks ago

    Concord, Canada VAUGHAN GLASS AND MIRROR Full time

    We are expanding and looking for dynamic team members to be a part of this growth and work in our 20,000 square feet location **Responsibilities**: - Communication skills like a pleasant demeanor and the ability to work with multiple personalities - Experience in Glass / Construction industry in Sales and Estimating is an Asset however not a must. - Learn...