Student Advisor

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of three years and offers a comprehensive benefits package.

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

The Student Advisors (SA) are a key component of the Undergraduate Student Services who are entrusted with the responsibility of a holistic student experience for all students in the Faculty of Arts. The SA builds collaborative relationships with all Faculty of Arts students to provide specialized student advising that approaches the unique and significant needs/demands as they arise. This collaboration intends to assist the student in developing meaningful educational goals that are consistent with personal interests, values, and abilities. The SA helps the students utilize the extensive network of academic and personal support services available on campus, and empowers the students to realize their full undergraduate experience here at the University of Alberta.

The Faculty of Arts is a diverse and inclusive academic community spanning the humanities, social sciences, and fine arts. Through innovative research, teaching, creative expression, and strong community partnerships, the Faculty of Arts advances knowledge and drives positive societal change. It provides students with the tools to think critically, engage meaningfully, and contribute to a more just and thoughtful world.

Under the supervision of the Manager, Advising & Engagement, the Student Advisor is responsible for:

• Advisement of current students in relation to departmental course offerings, academic programs, and associated university and community resources.
• Academic review and assessment of students in relation to individual course prerequisites and graduation requirements and clearing for convocation and certifying degree completion (for all degrees and certificates).
• Analysis and interpretation of student transcripts and associated records and documents.
• Independent communication and interaction with a wide range of individuals from a diverse community.
• Student referral to and coordination with university and community academic and non-academic support agencies and resources.
• Development and/or management of confidential files and records.

• Participate in special projects at the Departmental, Faculty, and University levels.

• Post-secondary degree required, or equivalent combination of education and significant related experience may be considered.

• Minimum of 2 years working within a student service or customer-service environment, including experience with one or more of the following: student advising/counselling, admissions and records, recruitment, career advising or education abroad advising.
• Sound working knowledge of the University's student administration systems (Peoplesoft/Campus Solutions/Slate/Freshservice), Google Applications.
• Experience with assessment of domestic and international academic documentation and transfer credit.
• Ability to multitask and perform duties with a high level of accuracy and attention to detail.

Application Instructions

Please submit your resume and cover letter.

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L'Université de l'Alberta s'engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.