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Job Coordinator
2 weeks ago
Join Security ONE: Where Innovation Meets Protection
At Security ONE, we're not just another security company – we're pioneers of peace of mind. For almost half a century, we've been committed to safeguarding homes and businesses across Ontario, providing cutting-edge security solutions backed by unwavering reliability and exceptional service.
Our Mission:
We're on a mission to redefine security, leveraging the latest technology to create safer environments for our clients. Whether it's protecting families from intrusion, safeguarding businesses against theft and fire, or ensuring the safety of communities through smart surveillance, our goal remains constant: to empower our clients with the confidence to live and work without fear.
Position Summary:
As a Job Coordinator, you'll be responsible for overseeing the entire process of the Service and Job Coordination. The primary objective of this position is to ensure that our customers experience the highest unparalleled level of customer care every time all the time. You will ensure that the satisfaction and loyalty rates increase, gaining recommendations from our customers. This position owns and drives the department in direction that supports our company objectives and increases brand loyalty.
What You'll Be Doing:
- Converting Sales Orders into Jobs while assuring all required information has been supplied in order to manage and support all customer and company expectations effectively and efficiently
- Confirm and finalize initial appointment for installation
- Manage all return appointments, if required
- Address all Change Orders submitted to correctly complete the installation
- Complete final invoicing for all assigned jobs
- Manage Job Statuses and keep them up to date
- Review Job when completed and ensure all aspects of job are covered and resolved before closing
Does this sound like you?
- Strong organizational skills, problem solving, deadline orientated, time management and data entry
- Accomplishes work requirements by orienting, assigning, and scheduling as required
- Keeping an open and fluid communication path to all departments: Sales, Installation/Service Technicians, Inventory and Management personal
- Meeting cost standards by monitoring expenses and implementing cost-savings actions
- Accomplishes objectives by overseeing multiple job activities
- Enhances department and organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the Installation Department
- Maintain a well-organized and clean work environment
- You possess above average written and verbal communication skills.
What We Offer:
- Generous benefits package with employer-paid co-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, as well as short- and long-term disability programs.
- A generous group retirement savings plan with employer contributions.
- You will be a part of something bigger than just a job. Providing peace of mind to clients who have had a recent break-in or life-changing event is incredibly rewarding.
- Paid vacation plan starting day ONE.
- Company-sponsored tuition for continuous training and development.
- Community and company-sponsored social and networking events.
Join Us:
If you're passionate about security, driven by innovation, and committed to making a difference, we invite you to join us on our journey. Together, we'll continue to push the boundaries of what's possible, ensuring a safer, more secure future for all.
Security ONE is an equal opportunity employer committed to creating an inclusive environment for all employees. If you require accommodations during the application or interview process, please let us know.
Monday-Friday, 8:00 AM–5:00 PM
