Front Desk

3 days ago

Truro NS BN Z, Canada Stonehouse Motel and Julia's Lounge Full time

Job Overview

We are seeking a friendly and organized Front Desk Agent and Bartender to join our team in providing exceptional customer service at our hospitality establishment. The ideal candidate will be responsible for managing guest interactions,bartending, handling reservations, and ensuring smooth daily operations. This role requires excellent communication skills, attention to detail, and a strong understanding of food service and hospitality standards. Prior experience with POS systems such as Micros POS is preferred, along with a background in the food industry.

Responsibilities

  • Greet guests warmly and assist with check-in and check-out procedures
  • Manage reservations using POS systems like Micros POS, ensuring accuracy and efficiency
  • Handle cash transactions, process payments, and perform cashiering duties with precision
  • Provide information about hotel amenities, local attractions, and dining options
  • Maintain knowledge of food safety standards and food handling procedures when applicable
  • Assist guests with serving requests or inquiries related to food service areas
  • Ensure proper food safety practices are followed during any food handling activities
  • Manage phone calls, emails, and guest requests promptly to ensure high-quality customer service
  • Maintain cleanliness and organization of the front desk area and related spaces
  • Support other team members in delivering excellent hospitality experiences
  • Prepare and serve beverages to customers following standard recipes and procedures

Experience

  • Previous experience in food and hotel industry settings is highly desirable
  • Familiarity with POS systems such as Micros POS or similar cashiering platforms
  • Strong background in customer service, hospitality, or food service roles
  • Basic math skills for handling cash transactions accurately
  • Knowledge of food safety regulations and proper food handling techniques
  • Excellent time management skills to prioritize tasks efficiently
  • Ability to serve guests courteously while managing multiple responsibilities simultaneously

This position offers an engaging work environment where professionalism and guest satisfaction are prioritized. Candidates should be committed to providing outstanding service while maintaining operational standards within the hospitality industry.

Job Types: Full-time, Part-time

Pay: $16.50 per hour

Work Location: In person

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