Property Management Coordinator
2 weeks ago
About Us
Losani Homes, founded in 1976 by Giovanni and Lino Losani and later joined by Fred Losani, has built a legacy of quality craftsmanship and innovative design for over four decades. Known for our distinctive homes nestled in green settings near parks and trails, we've earned over 100 homebuilding awards and have been recognized as one of Canada's Best Managed Companies for eight consecutive years. At Losani Homes, we value our employees and are committed to their well-being and professional growth. We are dedicated to creating lasting communities, and we believe that our success is built on the talent and passion of our team.
Location: 430 McNeilly Rd, Stoney Creek, ON L8E 5E3
Employment Type: Full-Time, Permanent
Hours of Work: Monday to Friday, 8:30AM to 5:00PM (additional hours as required)
Travel Required: Limited
Salary: $65,000 - $75,000 base annual
New Role or Vacancy: New Role
Reports to: Director, Hospitality & Property Management Operations
About the Position
The Property Management Coordinator plays a key administrative, coordination, and support role within the Hospitality & Property Operations division. Reporting directly to the Director, Hospitality & Property Operations, this role helps ensure smooth operations across a multi-building residential and commercial portfolio, supporting leasing, maintenance coordination, tenant relations, documentation, vendor management, compliance, and financial administration. This role ensures that the Property Operations team have timely information, organized systems, and administrative support to deliver an exceptional resident experience and ensure buildings operate efficiently and compliantly.
Why Join Us?
- Full Benefits Package (health, dental, vision, etc.)
- RRSP with Employer Match
- 3 Weeks Paid Vacation
- Paid Sick Leave, Paid Bereavement Leave
- Support for professional development, certifications and career growth
- Collaborative, innovative work environment
- Over 100 homebuilding awards, including Canada's Best Managed Companies elite Platinum Club status for 10+ consecutive years.
- Honored with the Consumer's Choice Award in the Hamilton region for service, value, and quality, plus recognition as Philanthropic Company of the Year.
Position Responsibilities
- Maintain organized filing systems, electronic records, leases, notices, tenant applications, and compliance documentation.
- Prepare and track lease agreements, renewals, LTB forms (N4, N1, N11), insurance certificates, vendor records, contracts, and service agreements.
- Support budget preparation, financial documentation, invoice processing, deposit reconciliation, arrears tracking, and monthly reporting.
- Respond to tenant inquiries, coordinate follow-ups with site teams, and track tenant issues, service requests, and resolutions.
- Assist with tenant communications, notices, newsletters, surveys, and community engagement initiatives.
- Receive, log, and prioritize maintenance requests; coordinate work with site staff, contractors, and vendors; update work order systems and monitor timelines.
- Support preventative maintenance scheduling and documentation; track landscaping, snow removal, waste management, and other building services.
- Obtain contractor quotes, coordinate access, and support tender documentation for capital projects.
- Assist leasing teams with applications, reference checks, document preparation, vacancy lists, advertising updates, and move-in/move-out coordination.
- Maintain keys, fobs, parking assignments, and access records.
- Track fire inspection reports, safety checks, building system inspections, and compliance follow-up items.
- Prepare reports, presentations, and summaries for the Director; support project tracking, initiatives, and resident experience programs.
- Coordinate calendars, meetings, minutes, follow-ups, and cross-department communication.
Qualifications
- 2–4+ years of experience in property management administration, real estate, hospitality operations, or an office coordination role.
- Diploma or Degree in Business Administration, Property Management, Hospitality, Real Estate, Office Administration, or a related field preferred, but not required. Equivalent experience in an administrative or property management support role will be considered.
- Strong administrative and organizational skills with excellent attention to detail.
- Proven record of exceptional customer service or client services experience.
- Strong administrative and organizational skills with excellent attention to detail.
- Knowledge of Ontario RTA/LTB processes is an asset (N-forms, notices, applications).
- Experience coordinating maintenance, vendor communication, or work order systems.
- Proficiency with Microsoft 365 (Excel, Outlook, Teams, Word).
- Valid Ontario driver's license and ability to travel locally when required.
Equal Opportunity Employer
Losani Homes is committed to fostering an inclusive and accessible work environment where all employees and members of the public are treated with respect. We thank all applicants for their interest in joining Losani Homes, however, only those selected for an interview will be contacted.
We are dedicated to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who require accommodation during the interview or selection process are encouraged to contact the Human Resources Department by email at hr- We will work with the applicant and the interview committee to ensure that reasonable and appropriate accommodations are made, allowing all candidates to be fairly and equitably assessed.
Job Types: Full-time, Permanent
Pay: $65,000.00-$75,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Application question(s):
- This is a full-time on site position at our head office in Stoney Creek (Hamilton) Ontario. The hours of work are Monday to Friday, 8:30AM to 5:00PM with additional hours on some occasions. Are you comfortable working on site for these horus?
- Some limited travel within Southern Ontario may be required. The company will compensate you for travel. Do you have a reliable vehicle for transportation? (Not a requirement to apply)
- Do you have a valid G class driver's license?
- How many years of experience do you have in property management administration, real estate, hospitality operations, or an office coordination role?
Work Location: In person
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