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Customer Service Clerk

3 weeks ago


Mississauga ON LN Y, Canada Ryder System Full time

Job Seekers can review the Job Applicant Privacy Policy by clicking here ) .

Job Description :

About Ryder

At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada Employee satisfaction is part of our culture.

About the Job

Type: Full Time

Wage: $25.50

Shifts: Monday - Friday

Location: Mississauga, ON

Why Ryder?

  • 10 days of Paid Time Off upon hire
  • Excellent benefits package after 30 days (Medical, Dental & Vision)
  • Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
  • Employee discount of 15% on Ryder stock
  • A safe, friendly and respectful work environment
  • Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

Under supervision from a floor supervisor or manager, the Warehouse Clerk I provides clerical support to an area or shift of the operation. Responsibilities may vary by location but can include one or more of the following: Receiving, Shipping, Returns, Inventory Control, Quality Control, etc. This position ensures an efficient operation. It also organizes and disseminates information by using the WMS system, telephone, web sites and email. May also be responsible for metrics tracking and reporting.

Essential Functions

  • Coordinates activities with clerks from other floor areas, the customer and/or other suppliers as needed.
  • Using the location's WMS system updates area or shift metrics as needed.
  • Generates daily, weekly or monthly reports, memos, and summaries often of a technical and/or confidential nature.
  • Floor work and additional duties as assigned.
  • Performs basic administrative tasks for area or shift. Maintains filing systems and documents.
  • Gathers from and provides information to floor employees in his/her area of support.
  • Coordinates activities/meetings/communication for the specific area or shift.

Additional Responsibilities

  • Performs other duties as assigned depending on area supported or if location specific.

Skills and Abilities

  • Strong verbal and written communication skills.
  • Demonstrates customer service skills.
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
  • Ability to work independently and as a member of a team.
  • Flexibility to operate and self-driven to excel in a fast-paced environment.
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • Detail oriented with excellent follow-up practices.

Qualifications

  • H.S. diploma/GED preferred
  • One (1) year or more clerical or warehouse experience preferred
  • One (1) year or more experience operating forklift equipment preferred
  • One (1) year or more Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.) preferred

Travel: None

DOT Regulated: No

Job Category: Warehouse Clerical Support

This posting is for an existing vacancy.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

25.50

Maximum Pay Range:

25.50

Ryder is an Equal Opportunity Employer:

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at

Authorization to Work in Canada:

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or

Current Employees:

If you are a current employee at Ryder, please click here $3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here ) .

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