Medical Receptionist

1 week ago

Toronto ON MG N, Canada Soke Beauty Full time

Dr. Mitchell Brown is seeking a dedicated and professional Medical Receptionist to join our cosmetic surgical practice. This position plays an integral role in the daily operations of the office and is essential to creating a positive and welcoming experience for every patient.

As the first point of contact, the Medical Receptionist is responsible for all formal interactions with patients and contributes significantly to the overall success of the patient–practice relationship. This frontline role requires strong customer service skills, adaptability, and the ability to thrive in a fast-paced, multi-service environment. The primary focus is delivering an exceptional patient experience, while also providing administrative support and coordinating with physicians and senior management.

Key Responsibilities

Duties include, but are not limited to:

  • Greet patients and visitors warmly, ensuring a friendly and welcoming atmosphere
  • Perform administrative duties with efficiency and accuracy
  • Answer incoming calls and schedule appointments for multiple providers
  • Register new patients and update existing patient demographics
  • Update, file, and maintain patient medical records
  • Facilitate patient flow by notifying staff of arrivals or delays
  • Respond to patient, prospective patient, and visitor inquiries courteously and professionally
  • Maintain adequate stock of medical office supplies
  • Ensure cleanliness and organization of the reception area, waiting room, and exam rooms
  • Participate in staff meetings and educational sessions
  • Process financial transactions, including debit and credit card payments

Experience & Education Requirements

  • High School Diploma or College Diploma
  • Minimum 2 years of experience as a medical receptionist
  • Prior experience in a medical office is an asset
  • Knowledgeable about patient privacy laws and ethical healthcare practices.
  • Knowledge of medical terminology is considered an asset
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong typing skills
  • Experience with EMR systems is an asset
  • References available upon application

Core Competencies

  • Excellent organizational and time-management skills
  • Strong verbal and written communication skills
  • Superior telephone etiquette
  • Attention to detail with accurate data entry skills
  • Ability to manage multiple tasks, calls, and patients simultaneously
  • Willingness to learn basic knowledge of surgical and non-surgical procedures
  • Adaptability and openness to learning new tasks in a changing office environment
  • Strong team player with a professional personal presentation

Why Work With Us

Join a well-established and respected cosmetic surgical practice led by Dr. Mitchell Brown, where professionalism, teamwork, and exceptional patient care are at the core of everything we do. Our practice offers a supportive and collaborative work environment in a modern, fast-paced setting, with exposure to both surgical and non-surgical cosmetic procedures. We value attention to detail, outstanding customer service, and a commitment to excellence.

Thank you for your interest. Only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Ability to commute/relocate:

  • Toronto, ON M5G 1N8: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • References available upon application
  • Available to work 32–40 hours per week

Education:

  • Secondary School (required)

Experience:

  • work in a medical practice: 2 years (required)

Language:

  • English (required)

Work Location: In person

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