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Workshop Manager

2 weeks ago

Milton ON LT X, Canada MK Auto Repairs Full time

Job Overview

We are seeking a dynamic and highly organized Workshop Manager to lead our workshop operations with enthusiasm and precision. In this pivotal role, you will oversee daily workshop activities, manage a team of technicians and staff, and ensure the delivery of exceptional service quality. Your leadership will drive efficiency, safety, and customer satisfaction while maintaining optimal inventory control and workflow processes. This position offers an exciting opportunity to shape a high-performing team in a fast-paced environment dedicated to excellence and continuous improvement.

Duties

  • Supervise daily workshop operations, ensuring tasks are completed efficiently and safely
  • Coordinate scheduling, shift management, and resource allocation to meet operational goals
  • Lead recruiting efforts, conduct interviews, and onboard new team members with a focus on employee orientation and development
  • Manage inventory levels, ordering supplies, and overseeing stock control to prevent shortages or overstocking
  • Oversee customer service interactions, ensuring positive experiences and resolving issues promptly
  • Implement merchandising strategies and pricing adjustments to maximize sales performance
  • Conduct training sessions on safety protocols, technical skills, POS systems, and customer engagement techniques
  • Handle payroll processing, bookkeeping, and administrative tasks related to staff management
  • Monitor store metrics such as retail math, sales management, and budgeting to optimize profitability
  • Foster a collaborative team environment through effective communication, leadership, and motivation

Experience

  • Proven management experience in retail or workshop environments with supervising responsibilities
  • Strong background in inventory management, purchasing, and stock control systems
  • Demonstrated skills in negotiation, sales management, and customer service excellence
  • Experience with payroll processing, bookkeeping, and administrative functions
  • Bilingual or multilingual abilities are advantageous for serving diverse customer bases
  • Prior assistant manager or supervisory roles within retail or service industries preferred
  • Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
  • Familiarity with POS systems, retail math calculations, pricing strategies, and store merchandising practices
  • Strong leadership qualities with the ability to train and develop team members for success
  • Effective communication skills coupled with phone etiquette for engaging customers and staff alike

Join us as a Workshop Manager where your leadership will inspire teams to achieve operational excellence while delivering outstanding service. We value energetic professionals who thrive on building strong teams and driving continuous improvement. If you're passionate about managing workflows, developing talent, and creating a positive environment for both staff and customers — this is your opportunity to make an impactful difference

Job Type: Full-time

Pay: $4,000.00-$4,800.00 per month

Work Location: In person