Administrative Assistant- Future Student Services

EXISTING CNC CUPE Employees:

For all Administrative postings please disregard the following statement. For CUPE postings please refer to Article 9.01 (d) of the CUPE Collective Agreement to ensure you have met the eligibility requirements to apply to CUPE competitions.

Employment Status Full Time Employment Type Regular Job Summary

Under the direction of the Manager, Future Student Services, and in consultation with colleagues, the Administrative Assistant, Future Student Services plays a pivotal role in ensuring smooth day-to-day operations, managing a range of responsibilities that include overseeing front desk reception, coordinating events and student activities, responding to inquiries across multiple channel, and proactively solving problem to enhance the overall student experience.

Specific Duties

• Provides administrative support within the Office of Future Students Services, including the Manager, Future Student Services.
• Expeditiously answers inquiries from prospective students, staff, and the general public regarding program/course information, application procedures/deadlines, health and wellness and other College information.
• Manages or refers all incoming calls to the appropriate department, division and/or staff member.
• Performs reception services for the service area.
• Provides an initial assessment of the nature and extent of student concerns in order to respond appropriately by providing information and booking an appropriate service appointment.
• Makes triage decisions regarding whether a student's presentation constitutes an urgent/crisis situation and an immediate intervention.
• Serves as a support to the SEM Recruitment Efforts.
• Performs clerical functions such as data entry into relational databases such as Colleague.
• Receives and manages all departmental mail, correspondence, filing and photocopying.
• Ensures the submission of employee vacation and illness forms as well as professional development schedules and reports.
• Manages departmental scheduling and is the lead on the scheduling system used by Student Services.
• Arranges for casual coverage for services, as required.
• Compiles statistics related to services provided by the department and prepares a monthly report for the Manager
• Initiates travel, advertising and printing requisitions, requests for leave and room bookings.
• Monitors and maintains inventory of supplies and forms in a manner necessary for the smooth operation of the department.
• Assists with the coordination of workshops, meetings or presentations and prepares materials, presentations, etc.
• Coordinates the logistics and planning of recruitment strategies such as Student for A Day (SFAD), tours and open houses.
• Records, maintains and distributes agendas and minutes of meetings in an accurate and timely manner.
• Collaborates on the development of department brochures, publications and updates/maintains the department web page.
• Collaborate with a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners and communities.
• Promote a positive work atmosphere and communicating in a professional manner that demonstrates mutual respect with students and colleagues.
• Other related duties as assigned by the Supervisor.

Skills & Qualifications

• Recognized two (2 ) year diploma in Office Administration, Business Management or other related field of study.

• 2 years or more of relevant office experience, preferably in a post-secondary setting; or an equivalent combination of education and experience with adult learners may be considered.

• Proficient in using a student record system, word processing, spread-sheet construction and application, database construction management, e-mail, internet research, website maintenance and keyboarding skills of 50 wpm with precision and accuracy.

• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills, demonstrating an ability to communicate courteously and effectively in writing, in person or on the telephone;
• Demonstrated ability to triage and appropriately refer people in distress.
• Ability to maintain confidentiality, and privacy requirements.
• Excellent organizational skills including the ability to prioritize.
• Experience coordinating events preferred.

Band F Grade NA Salary $60,876 per year Location Prince George CNC Campus Prince George Province BC Country Canada Department Office of the Registrar

Posting Detail Information

Posting Number

25-210SP

Employee Group

Operational

Desired Start Date

01/01/2026

Position end date (if temporary or seasonal)

Additional Appointment Details

Number of Hours per week

35

Posting Competition Status

Accepting Applications

Open Date

12/11/2025

Screening/Close Date

12/18/2025

Remain Open Until Filled

Yes

Special Instruction/Details to Applicant