Senior Solution Architect

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Instacart seeks an exceptional Senior Solution Architect to own technical design and solutioning responsibilities with our enterprise-scale Retail partners. As a Solution Architect at Instacart, you'll enjoy an exceptionally exciting career in a fast-paced environment, developing strategic relationships with enterprise-scale partners while navigating complex system integrations. You'll thrive on daily opportunities to generate creative solution designs that bridge business needs with technical possibilities. In this pivotal role, you'll serve as the primary technical liaison between Instacart's Product & Engineering teams, while partnering closely with a diverse array of technology and business stakeholders both internally and externally.

Joining our Solution Architecture team offers a unique opportunity to solve complex challenges at the intersection of retail technology, logistics, and consumer experience as Instacart expands its offering into rapidly growing new markets. You'll work with a collaborative team of technical experts who are passionate about creating scalable solutions that drive business growth.

About the Job 

• End-to-End Solution Design: Own comprehensive solution architecture from conception to implementation, identifying system & business needs, generating innovative proposals, and driving execution through to successful launch
• Stakeholder Collaboration: Build and nurture relationships with both technical and business stakeholders at Enterprise Retail Partners, communicating complex technical concepts in clear, actionable terms for various audiences
• Cross-Functional Leadership: Partner and coordinate with multiple internal Instacart teams, ensuring alignment between Product, Design, and Engineering to drive project success
• Technical Expertise: Serve as the technical authority on Instacart's scalable platform and external-facing APIs, ensuring integration excellence and architectural integrity
• Operational Excellence: Develop tools, processes, and documentation with intent to scale partnerships and continuously improve solution deliveryIntegration
• Mastery: Design and implement seamless integration strategies between Instacart's systems and partner technologies, ensuring interoperability and performance
• Problem Solving: Analyze complex technical challenges and business requirements to design elegant, scalable solutions that address current needs while supporting future growth

About You

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering or equivalent technical field
• Proven track record (7+ years) as a Solution Architect or Software Engineer working on complex system integrations
• Strong sense of ownership and ability to drive results in ambiguous environments
• Experience with code/scripting/automation or data engineering (primarily SQL) with hands-on technical capabilities
• Excellent communication skills with demonstrated ability to translate technical concepts to non-technical audiences
• Strong collaboration skills, particularly in partnering with Technical Project Managers
• Experience designing and implementing API and integration solutions at scale
• Experience in client-facing or consulting roles working with enterprise customers
• Track record of solving complex business challenges with external partners

Preferred Qualifications

• Experience with retail technology systems and e-commerce platforms
• Knowledge of cloud platforms (AWS, Azure, GCP) and modern software engineering practices
• Background in working with stakeholders at various levels, with an ability to align business needs to practical, impactful solutions
• Deep understanding of integration technologies (API Gateway, ESB, middleware, etc.)
• Expert experience in rest API development and debugging

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.