Program Manager, People

Posting Title: Program Manager, People & Culture

Job ID #: 7620

Salary: $158,779 - $183,808

Shift: Days

Hours: 35.00

Location: Toronto Police Headquarters

Department: People & Culture

Vacancies: 1

Job Code: Z28AGA

Opening Date: Wednesday November 12, 2025

Must Apply By: Tuesday November 25, 2025

The Toronto Police Service is looking for a candidate that shares our corporate values:

Service at our Core Do the right thing Connect with Compassion Reflect and Grow

The Toronto Police Service is the fourth largest municipal police service in North America. With over 5,000 officers and approximately 2,500 civilian employees, we are dedicated to delivering best-in-class police services, in partnership with our communities, by being where the public needs the Service the most, by embracing partnerships to create safe communities, and by focusing on the needs of the City.

NOTE: To apply to this role, please apply online via our Toronto Police Service careers website and click on Civilian Roles.

The Opportunity

In this role, the Program Manager, People & Culture (P&C) is responsible for driving the successful execution of P&C initiatives through a proactive and disciplined project management approach by directing the activities of project teams, monitoring progress and performance of P&C initiatives and providing ongoing oversight to project teams throughout all phases of projects and initiatives.

As a seasoned professional with broad and deep HR experience within a large complex highly unionized environments, the Program Manager will lead selected strategic initiatives and provide generalist support to the Director s Office as required. This position will leverage exceptional customer service commitment, qualitative analysis, process improvement, strategy development and execution, collaboration, and communication skills, to translate P&C objectives into actionable initiatives.

As a results driven and highly collaborative member of the Service, the Program Manager will employ strong facilitation and influence skills coupled with a nuanced understanding of leadership and culture best practices to create a healthy, safe and positive workplace environment.

Additionally, the Program Manager, People & Culture will:

• Provide program leadership and oversight for P&C initiatives. Responsible for driving the successful execution of P&C initiatives through managing projects and ensuring they are delivered on time and according to business requirements.
• Ensure alignment across P&C initiatives and create opportunities for collaboration between Units.
• Support the development of People & Culture strategies, initiatives, goals and benchmarks, under the guidance and direction of the Director
• Manage communications, deadlines, project plans, and quality measurements related to projects and initiatives.
• Effectively and efficiently handle multiple competing priorities, working with stakeholders at all ranks and roles.
• Identify opportunities to streamline, consolidate, eliminate or enhance processes related to P&C units and programs.
• Identify, track and ensure resolution of all project-related issues, escalating when necessary.
• Encourage new ways of looking at problems, processes or solutions.
• Convey clear expectations for assignments and hold people accountable for achieving their goals.
• Perform all other duties, functions and assignments inherent to the position

The ideal candidate will have:

Education/Experience:

• Degree in Human Resources, Business or related fields combined with a minimum of five years of progressive experience as a Human Resources leader with broad generalist experience including experience leading HR projects and process improvements, or an equivalent combination of education and experience.
• Project Management Professional, Change Management, Business Process, Lean or Six Sigma designations would be considered assets.

Skills/Competencies:

• Deep understanding of leading HR practices and a demonstrated ability to align practices to support strategic priorities.
• Fosters a healthy, safe and positive work environment.
• Outstanding organizational and political acumen.
• Excellent facilitation skills with a demonstrated ability to bring groups together with diverse needs and create buy in and support for change initiatives.
• Superb communication skills (verbal, written, presentation, listening).
• Demonstrated experience in change leadership.
• Demonstrated experience in labour/employee relations
• Ability to effectively organize and prioritize work demands in a dynamic, fast-paced environment.
• A demonstrated commitment to the core organizational values.
• Demonstrated experience in project management and process improvement.
• Ability to communicate P&C and organizational objectives and translate them into actionable items.
• Outstanding result and customer orientation approach

**NOTE: To apply to this role, please apply online via our Toronto Police Service careers website and click on Civilian Roles.

Probation Period

One year.

Contact:

Julie Tantsef

Talent Acquisition Advisor, Talent Acquisition

Email:

Notes

• All applicants who meet the qualifications of the position are invited to submit an online application for this vacancy
• We thank all applicants for their interest. Once your application has been successfully submitted, you will receive an e-mail confirmation within 24 hours
• Only those selected for further consideration will be contacted

The Toronto Police Service is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, persons from racialized groups, LGBTQ+ persons, those who are able to speak fluently in another language(s) and anyone committed to a rewarding career in public service.

THE TORONTO POLICE SERVICE SUPPORTS EQUAL OPPORTUNITY INITIATIVES.

Accommodations will be provided, in accordance with applicable legislation, at all stages of the hiring process.

Contact us for if you require an accommodation, and we will work with you to meet your needs.

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