Human Resources Generalist

Human Resources Generalist - 18 month Contract - HYBRID

Based out of our Mississauga corporate head office and under the direction and leadership of the Manager, Human Resources, we are currently seeking an ambitious, master multi-tasker with an upbeat attitude to join our diverse and inclusive team of high achievers in the capacity of Human Resources Generalist. As a seasoned HR Generalist, you will work alongside a small but mighty team of autonomous HR professionals who partner with our restaurant leadership team to ensure the engagement and retention of our high-performance workforce.

We're looking for someone with a strong HR background, ideally gained in retail or hospitality environments.​

We love to share our knowledge and experience with highly motivated individuals looking to curate their HR skills in a fast-paced, challenging work environment where you will provide coaching, support and guidance to our workforce on matters related to and not limited to:

• Act as a primary resource and liaison to address matters related to employment at the restaurant.
  
• Ensure HR Audits are executed on a timely basis, and results are communicated and acted upon.
  
• Prepare policies, procedures and training materials designed for restaurant leadership to ensure legal compliance and best practices for all phases of the employment relationship
  
• Prepare written employee correspondence and provide coaching to leadership in best practices related to employee communications.
  
• Conduct legally defensible workplace Investigations to address internal conflicts or, in response to, but not limited to, Service Canada Inquiries and Ministry of Labour investigations.
  
• Facilitate and liaise with third party vendors to administer the Early and Safe Return to Work program
  
• Support the administration of the Group Benefit Plan Program across the organization
  
• Ensure restaurant leadership has the tools, resources and support to execute employment-related matters in a timely, professional and legally compliant manner.
  
• Timely and accurate reporting/dashboard of Human Resources Activity for the purposes of trend analysis and forecasting future resources allocation.
  
• Monitor legal and internal process compliance and proactively identify opportunities to improve processes and efficiency to meet corporate objectives
  

Requirements

• An undergraduate degree in a related field and/or post-graduate certifications in HR; CHRP designation required or near completion; CHRL designation is preferred.
  
• A minimum of 3 years corporate head office experience managing a headcount of 1000+ employees across multiple sites. Preference will be given to QSR and/or retail industry experience in the provinces of Ontario, Quebec, Manitoba and Alberta.
  
• Demonstrated knowledge, skills and experience in talent management (coaching, counselling, feedback, conflict resolution, investigations, discipline, termination), occupational health and safety compliance, disability and absence management and third-party risk mitigation and legal claims management.
  
• Technologically adept at navigating a wide array of online platforms, including UKG Pro (formerly known as UltiPro by Ultimate Software).
  
• Intermediate to advanced proficiency using Microsoft Office Applications (Excel for dashboard and tracking activities including the use of pivot tables, VLOOKUP, validation tables; Word - adept using mail merge/switches; PowerPoint for training/communication etc.).
  
• Excellent analytical skills and good research abilities
  
• Personal qualities of integrity, reliability and credibility to contribute effectively to a small team.
  
• The ability to demonstrate resourcefulness, attention to detail and comfort, offering solutions and clarity where there is ambiguity.
  
• A desire to be proactive and create a positive experience for others at all levels of the organization from entry to executive level.
  
• Strong planning and organizational skills to juggle competing priorities and deadlines.
  
• A results-oriented mindset to consistently deliver under minimal supervision and multiple interruptions.
  
• Clear and concise written and verbal communication skills for policy and report writing, company communications, report analysis, government correspondence, etc.
  

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