Business Excellence Project Coordinator

Change the future with us.
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.

Why you'll love working for Siemens

• Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Competitive total rewards package.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2025 and Canada's Top Employers for Young People 2025.

What will you do?
The Project Specialist, Business Excellence (internally referred to as Project Coordinator), will be a part of the Siemens, Smart Buildings' centralized Business Excellence team .

Responsibilities:

• Drive new Service field tools and process initiatives through effective project management coordination and collaboration with local Operational team and Global tool developers, product owners and IT.
• Successfully implement initiatives improving tools and process for the Service Delivery Operations Team regarding: Contract planning, Dispatch and Technician mobile ticketing.
• Communicate upcoming changes to field Operations. Plan, develop and lead remote and on-site user training.
• Interact with IT colleagues through an Agile framework.
• Holistically approach process and tool changes through understanding the impact of change/improvements across the Service Delivery landscape.
• Manage and resolve tool / platform issues daily to ensure continuous uptime of our teams.
• Maintain data quality within the toolsets
• Review current business processes and tools, collecting feedback and improving our service delivery end-user and customer experience; business process improvement (BPI)

What will you need to succeed?

• College Diploma or Bachelors' Degree from an accredited university in business administration, general operations management, or a closely related field.
• 3-5 years of successful full time professional experience in related field and successful demonstration of Key Responsibilities outlined above.
• Knowledge and principles of project management, business processes. Successful demonstration of Key Responsibilities and Knowledge as outlined above.
• Customer service oriented and ability to partner with individuals at all levels in many different functional areas of the business.
• Curious and collaborative in your approach to problem solving with an understanding of business functions and how the functions align through operational processes.
• Experience in process documentation.
• Excellent, clear, and concise communication skills, verbal and written with the ability to communicate change and influence leadership. Understanding, and motivating people through a variety of communication methods and experience in end-user training and general guidance.
• Experience in internal corporate or department projects / Project Management
• Experience working with IT in Agile methodology to implement projects and tool functionality changes.
• Excellent, demonstrated ability to use software tools is required.
• Proficient with: MS Excel, Access, Word Visio, and Project Management software such as (JIRA/ WRIKE/ MS Project etc.).
• Assets: Bilingual (English / French) communication skills; SAP knowledge or experience; End User or Customer mapping

Compensation:
Salary is commensurate with experience, and ranges between $ 65,800 CAD - $ 90,000 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus of 10% of the base salary, based on Company performance metrics.

About Us.
We share our ideas and champion the people behind them.
Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company's purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912. By combining the real and the digital worlds, Siemens empowers its customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

In fiscal 2024, which ended September 30, 2024, Siemens Canada had revenues of approx. $2.2 billion CAD. The company has approximately 4,400 employees from coast-to-coast and 37 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Canada