Individual Support Worker

Job Information
Job Title: Individual Support Worker 
Job Requisition ID: 76062
Ministry: Assisted Living and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 38.75 hours per week
Permanent/Temporary: Ongoing
Scope: Open Competition
Closing Date: November 26, 2025
Classification: Individual Support 2
Salary: ​$23.90 to $27.96 per hour (ISW2) 

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

The Ministry of Assisted Living and Social Services provides supports for families and communities, and helps Albertans access disability services, financial supports, services for the homeless, Continuing Care and other social-based programs. The ministry supports Albertans through a person-centred, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families.

Residential and Support Services – Edmonton

Residential and Support Services (RSS) is grounded in person-centered values and philosophy, fostering environments that enhance the spirit, mind, and body of individuals with developmental disabilities. RSS provides 24-hour care to adults and seniors with developmental and physical disabilities.

RSS is comprised of seven Community Homes, including one respite home, located throughout the city of Edmonton. Each residence is licensed to accommodate up to seven individuals. 

Our culture of care is the foundation of everything we do, embracing every staff member and individual alike, and reflected in every action, interaction, and day-to-day experience. For more information about Assisted Living and Social Services, visit our website:

If you enjoy diversity and appreciate high quality of individual care delivery, this may be the position for you

You will be responsible to assist Individuals with intellectual disabilities, physical disabilities and high complex medical needs to meet their essentials and interests. Working within a variety of home settings (24/7), the position focuses on providing individual-centered supports, using a holistic approach, to achieve optimum levels of personal fulfillment, independence, quality of life and community inclusion.

As the successful candidate you will be involved in activities/outings, administering medications, assisting with activities of daily living (personal care, bathing, toileting, grooming, etc.), attending appointments, preparing meals, communication with families/guardians, interactions with community stakeholders, and general housekeeping duties.

You will respect the individuality of each person served and treat all with dignity. Individual Support Workers demonstrate professionalism, take initiative, communicate effectively and utilize problem solving skills. The role requires manual dexterity and the ability to move and transfer Individuals.

To be successful in this position you must have a strong commitment to work in a team setting; contributing to a positive healthy and respectful work environment. As an Individual Support Worker, you are required to use computers and technologies daily for operations.

Please click on this link to view the job description for this position.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

Below is a list of the APS Competencies to assist you:

•    Agility: you will need to provide results in a complex, diverse and changing environment. 

•    Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department. 

•    Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.

•    Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.

•    Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.

•    Systems thinking: you will consider the whole system when developing, evaluating and implementing process and technology change.

•    Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Education:

•    High school diploma and one year of experience working in group living, residential care, or related setting.

Equivalency:
Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education

Assets:

•    Post-secondary education in a related field (e.g. nursing, Health Care Aide)

•    Experience working with individuals with disabilities or vulnerable populations.

•    Current, up-to-date Canadian First Aid Certification is highly recommended 

•    Experience with personal care and mobility assistance (e.g. lifts, wheelchairs, transfers)

•    Experience administering medications

•    Knowledge of RSS Policies and Procedures

•    Experience using SharePoint for client documentation

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to

• Hours of work are 38.75 hours weekly
• This recruitment is used to fill 3 positions - Two positions working days and evenings and one position awake night
• These positions involve shift work and will require lifting and moving of individuals and equipment.
• The successful candidate(s) must be able to work all shifts including days, afternoons, awake overnights, weekends and statutory holidays.
• Candidates must be eligible to work in Canada. A current work visa is required.
• To be successful in this role you will need strong verbal and written communication skills.
• The job requires a high level of physical fitness due to non-ambulatory and fully dependent population being served. Lifting and transferring of children is part of the regular daily duties.
• The successful candidate(s) must be able to work all shifts including days, afternoons, awake overnights, and weekends in a rotation including statutory holidays.
• Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.  
• Prescreening questions will need to be completed as part of your application process for this competition.  As part of the selection process candidates may be invited to a telephone and/or written assessment prior to an interview. Please ensure you provide a current email address in your resume.

In order to accurately reflect your related experience/education, in your resume please include dates (including months and years) associated with all education and work experience.

For employment: 
Please indicate whether your work experience is casual, part-time or full-time.
Example: CYCW Worker, Jan June 2021, Part-time (three 8 hrs. shifts/week).

For any Post-Secondary Education: 
Please specify your major and length of program, the educational institution, and the year you graduated.

Examples:

•    Bachelor of Arts, major in Psychology, University of Alberta, 2009 

•    Rehabilitation Studies Diploma (1 year), Red Deer College, 2017

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service -

•    Public Service Pension Plan (PSPP) -

•    Alberta Public Service Benefit Information -

•    Professional learning and development -

•    Research Alberta Public Service Careers tool –

•    Positive workplace culture and work-life balance.

•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.

•    Leadership and mentorship programs.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Nadine Uwimana