Community Support Worker

CSW (Community Support Worker)

Location: Edmonton and surrounding area

Community Support Workers (CSWs) report to the Program Supervisor and provide person-centered, therapeutic care to individuals with complex and non-complex developmental disabilities.

At CarePros, we believe that care can only be delivered by those who genuinely care. CSWs are expected to serve as role models, ambassadors, and advocates for the individuals they support, championing inclusion, empowerment, and quality of life at every opportunity. Through mentorship, advocacy, consistent and engaging presence. CSWs embody our values of compassion, respect, and excellence in service.

This role goes beyond day-to-day support, the role requires supporting with personal care and peri-care in a way that upholds privacy, consent, and dignity at all times.

Perineal or Peri-care defined: Is the cleaning of the genital and anal areas to maintain hygiene and prevent infections, skin breakdown, and odors. Examples of Peri-care are; bathing, toileting, incontinence care, and hygiene routines

CSWs foster meaningful community connections, encourage personal growth, and facilitate achievable goals that strengthen daily living skills. They play a vital role in ensuring safety, dignity, and respect while helping individuals live as independently as possible.

Available Schedules: 

• Day (7:30am - 3:30pm) 6 days on, 3 days off
• Evening (3:00pm - 11:00pm) 6 days on, 3 days off 
• Overnight Awake (10:30pm - 8:00am) 6 days on, 3 days off 
• Temporary Casual (minimum three shifts per month) 

Before you read on…

• This is not just another job in your calendar
• This is a career where a person's trust, joy, and sense of safety depend on you showing up and being fully present
  
• If you can't wait to laugh, maintain healthy boundaries, and be a steady, caring presence through the good days and the bad, this if for you

Why Your Transparency Matters

Our goal is to provide excellence in service for the individuals we care for and build a team with the comfort, knowledge, and skills to truly make a difference. 

This work will test your patience, stretch your creativity, and demand your accountability. It will give you the chance to make a lasting impact in the lives of those who need you most. 

By encouraging personal growth, you will help hone life skills all while ensuring safety, dignity, and respect.

What Success Looks Like

• The person you support smiles knowing that you genuinely care about them
• You help them navigate complex situations with patience, empathy, and consistency
• You see new and improved skills being developed within their daily routine

A Day in the Life

Care Support

• Support individuals to achieve 3 ISP goals per care plan cycle, documenting progress in Nurture.
• Create and maintain a safe, inclusive, and dignity-focused environment in line with care plans.
• Promote health and wellness by encouraging healthy routines, physical activity, and positive coping strategies.
• Encourage independent personal hygiene practices wherever possible.
• Build meaningful relationships through companionship, emotional support, social interaction, and activities.
• Ensure PDD care plans are followed exactly; any changes must be promptly notified to the Supervisor.

Community and Daily Living Skills

• Facilitate community inclusion by modeling respect and fostering positive relationships with community partnerships.
• Assist with meal planning and preparation, following the Canada Food Guide, Indigenous Food Guide, or specific dietary needs.
• Support adults in appointments, errands, and outings, ensuring all follow-up actions are documented and completed.
• Encourage skill-building in housekeeping, grocery shopping, budgeting, and other daily living activities.

What You Bring To The Table 

• Direct experience working with persons with developmental disabilities in home-based or community support settings
• Knowledge of disability support, Alberta Council of Disability Services (ACDS) standards, and Community Disability Services (CDS) sector guidelines
• Experience supporting individuals with complex needs and autism 
• Understanding and practice of person-centered, strengths-based care
• Diploma or Degree in Disability Studies, Human Services, Social Work, Psychology, Community Rehabilitation, or related field (asset)
• Strong oral and written communication skills
• Proficiency with technology and documentation

Compliance Regulated Requirements

• An active Alberta Class 5 Driver's License
• A clear Alberta 10-year Driver's Abstract (10 years driving experience is not required)
• A current Standard/Intermediate First Aid with CPR Level C (Canadian Provider in person, or blended online/in-person)
• $2 Million Alberta Auto Insurance Liability coverage
• Clear Criminal Record with Vulnerable Sector Check obtained in last 5 months
• Clear Intervention Record Check obtained from Children Services in last 5 months

Regulated Physical Requirements

To perform this role, you must be able to:

• Walk and stand for extended periods, including long distances
• Bend, kneel, crouch, and maintain balance to prevent falls
• Work in varied environments, including outdoor and seasonal conditions
• Lift, push, or pull up to 10 lbs occasionally; reach overhead and outward
• Perform fine motor tasks (typing, grasping, holding) and repetitive movements
• Communicate verbally and maintain physical stamina for both short and long durations

The PERKS

• Career growth opportunities in a growing, award-winning organization
• Innovative technology to assist in your daily routine of providing care
• Mobile App. access technology
• Cornell University TCI Training (Therapeutic Crisis Intervention)
• Ongoing training and professional development
• A collaborative and diverse organization supporting you, so you never feel alone

We thank all applicants for applying; however, only candidates selected for an interview will be contacted.

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