Client and Administrative Services Coordinator
7 days ago
Company Description
Pearlman Lindholm is a well-established law firm located in Victoria, British Columbia, Canada. The firm provides a broad spectrum of legal expertise, including personal injury claims, tax law, insurance law, real estate law, civil litigation, and real estate conveyancing. Pearlman Lindholm is dedicated to offering exceptional legal services tailored to meet the unique needs of clients. With a commitment to professionalism, the firm values the importance of providing dependable support across various areas of law.
Location: Victoria, BC
Position Type: Full-Time, On-Site
Position Summary
The Client and Administrative Services Coordinator is responsible for delivering front-line client service and providing a range of administrative support to the firm. This role combines reception and client-facing duties with general administrative responsibilities and basic legal assistant tasks. The position plays an important role in supporting lawyers, staff, and daily firm operations.
Key Responsibilities
Client Service & Reception
• Greet and assist clients and visitors in a professional manner.
• Manage front desk operations, incoming calls, payment processing, mail distribution and email inquiries.
• Oversee boardroom bookings and resolve scheduling conflicts.
• Maintain reception and common areas, ensuring they are clean and organized.
• Coordinate security procedures for visitors and deliveries.
• Assist with event and meeting setups, including catered functions.
Administrative Support
• Provide general administrative support to lawyers, staff, and management.
• Prepare and format correspondence, forms, and standard legal documents under direction.
• Manage file openings, document organization, and scheduling deadlines.
• Handle scanning, copying, filing, and data entry.
• Monitor office supplies and support mail, courier, and storage processes.
• Maintain confidentiality and follow firm policies and procedures at all times.
Qualifications & Skills
• 1–2 years of administrative or client service experience, preferably in a professional environment.
• Law firm or legal office exposure is an asset but not required.
• Proficiency in Microsoft Office (Word, Outlook, Excel); ability to learn new software.
• Excellent interpersonal, communication, and organizational skills.
• Ability to manage multiple priorities, work independently, and exercise good judgment.
• Professional demeanor and commitment to client service.
• Discretion in handling confidential information.
Compensation & Benefits
• Competitive salary commensurate with experience.
• Comprehensive benefits package.
• Professional development opportunities.
• Supportive and team-oriented work environment.
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