Front Desk Associate

1 week ago

Abbotsford, British Columbia, Canada Planet Fitness Full time $37,106 - $73,312 per year

Job Details
Job Location:    Abbotsford - Abbotsford, BC
Position Type:    Part Time
Education Level:    High School or Equivalent
Salary Range:    $ $17.85 Hourly
Job Shift:    Rotating Schedule
Job Category:    Customer Service

Description

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Hands-on experience in accepting payments from customers and give change and receipts.
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Minimum Skills

  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making, problem resolution skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Hard working, enthusiastic and energetic
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

  • 18 years old or older
  • A High School Diploma Or Equivalent required
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Hours (Initial training hours may vary as well as when the needs of the facility change.)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday and/or Weekend Hours based on club needs.
  • Open or flexible availability is a plus.

Club Hours: 5:00am - 11:00pm M-Th, 5:00am-9:00pm Fri, 7:00am-7:00pm Sat./Sun.

Benefits

  • Competitive Salary
  • Company contribution towards health benefits (Applicable for Full Time Positions)
  • Paid Time Off benefits (Applicable for Full Time Positions)
  • Free Black Card membership and fun exercise incentives



Planet Fitness is an Equal Opportunity Employer

Qualifications

  • Front Desk Agent

    2 weeks ago

    Abbotsford, British Columbia, Canada Goodwins Greenhouses Ltd Full time $80,000 - $100,000 per year

    Job OverviewGoodwin's Greenhouses Ltd is a dynamic and customer-focused organization dedicated to providing top-notch products and services. We are seeking a motivated and skilled Front Desk Agent to join our team. If you have a passion for customer service and a strong background in sales, we want to hear from youResponsibilitiesGreet and assist customers...

  • Front Desk Sales Receptionist

    1 week ago

    Abbotsford, British Columbia, Canada Western Turf Farms Ltd Full time $42,400 - $50,800 per year

    Join the Western Turf Farm Family in Abbotsford, BCWe're expanding our office team and seeking dynamic individuals to bring their skills and energy to our vibrant work environment. If you're passionate about customer service and want to be part of an industry leader, this is the place for youKey Responsibilities:Provide top-notch customer service through...

  • Office Administrator – Physiotherapy Clinic

    1 week ago

    Abbotsford, British Columbia, Canada 0a7fd1a7-2a85-4b95-974d-5222bb691386 Full time $40,000 - $60,000 per year

    About UsWe are a newly established physiotherapy clinic committed to delivering exceptional patient care in a warm and welcoming environment. As our clinic continues to grow, we are seeking a reliable, detail-oriented Office Administrator to support our team and ensure smooth day-to-day operations.DutiesManage front desk operations, including greeting...

  • Physiotherapy Assistant

    2 days ago

    Abbotsford, British Columbia, Canada Restore Mobility Physiotherapy Full time

    We are seeking a dedicated and compassionate Physiotherapy Assistant to join our healthcare team. In this role, you will work closely with physiotherapists to support patient rehabilitation and recovery.DutiesAssist physiotherapist as needed.Prepare treatment areas and ensure all equipment is clean and ready for use.Billing and attending front desk...

  • Lifestyle Group

    1 day ago

    Abbotsford, British Columbia, Canada db Group Full time

    Lifestyle Group is a sister company of db Group, Malta's leading hospitality and leisure operator. We proudly manage some of the island's most popular and diverse restaurant brands, including Aki, Amami, Amami Food Bar, Blu Beach, Colette, Loa, Nine Lives, Manta, Tora, and Westreme.Our portfolio features a wide variety of cuisines and unique dining...

  • Deli Associate

    6 days ago

    Abbotsford, British Columbia, Canada Otter Co-op Full time $42,000 - $84,000 per year

    Otter Co-op is now accepting applications for Part-Time Deli Associates at our Mt. Lehman Food Store located in Abbotsford, BC. Who we are: Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and...

  • Deli Associate

    7 days ago

    Abbotsford, British Columbia, Canada Otter Co-op Full time $18 - $20

    Otter Co-op is now accepting applications for Part-Time Deli Associates at our Mt. Lehman Food Store located in Abbotsford, BC.Who we are:Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and...

  • Hybrid

    1 week ago

    Abbotsford, British Columbia, Canada Silver Hills Bakery Full time $40,000 - $60,000 per year

    Position: Bakery & Sales Associate Reports to: Culinary ManagerWe are looking for a Bakery & Sales Associate to join Sprouted Oven This role will be a hybrid position working closely with the front of house and bakery team to support our daily operations. This includes baking, testing new and existing products or ingredients, providing fantastic customer...

  • Hybrid

    1 week ago

    Abbotsford, British Columbia, Canada Silver Hills Full time $19,604 per year

    Position:Bakery & Sales AssociateReports to:Culinary ManagerWe are looking for aBakery & Sales Associateto join Sprouted Oven This role will be a hybrid position working closely with the front of house and bakery team to support our daily operations. This includes baking, testing new and existing products or ingredients, providing fantastic customer service...

  • Fresh N Good Associate

    2 weeks ago

    Abbotsford, British Columbia, Canada Otter Co-op Full time $35,000 - $45,000 per year

    Otter Co-op is now hiring for a Part-Time Fresh N good Associate to assist with our Fresh N Good Food Program based out of our Parallel Food Store located in Abbotsford, BC. Who we are: Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in...