Dental Receptionist

2 weeks ago

Waterloo ON NJ C, Canada Dr Mohamed Ibrahim Dentistry professional corporation Full time

Job Summary

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role involves handling patient scheduling, insurance processing, and maintaining accurate records using advanced dental software. The Dental Receptionist plays a vital role in ensuring a smooth patient experience and supporting the overall functionality of the dental office.

Responsibilities

  • Greet patients warmly and professionally upon arrival and departure
  • Manage multi-line phone systems to answer inquiries, schedule appointments, and confirm patient visits
  • Utilize dental practice management software such as Dentrix and Epic to schedule appointments, update patient records, and process billing
  • Collect and verify patient insurance information; process claims accurately using electronic medical records systems
  • Maintain organized front desk operations, including filing, data entry, and handling correspondence
  • Assist with administrative tasks such as updating medical terminology documentation and managing office supplies
  • Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
  • Support the dental team by coordinating patient flow and providing exceptional customer service

Experience

  • Prior experience as a Dental Receptionist or in a medical or dental office setting is preferred
  • Proficiency in dental software such as Dentrix and Epic is highly desirable
  • Strong knowledge of medical terminology and electronic medical records systems
  • Experience with office administration, including multi-line phone systems and front desk operations
  • Excellent organizational skills with attention to detail
  • Previous experience in medical or dental office environments demonstrating professionalism and confidentiality

This position offers an engaging opportunity to be an essential part of a dedicated healthcare team. The successful candidate will demonstrate excellent communication skills, technical proficiency with dental management software, and a compassionate approach to patient care.

Job Type: Part-time

Pay: $22.00-$25.00 per hour

Expected hours: 24 – 40 per week

Benefits:

  • On-site parking

Experience:

  • Dental receptionist: 2 years (preferred)

Work Location: In person

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