Current jobs related to Account Manager - Toronto, Ontario - Jonas Software

  • Account Manager

    5 hours ago

    Toronto, Ontario, Canada Jonas Software Full time

    Job Description:Position Summary:TheAccount Relationship Manageris a key member of the Client Services team, responsible for building strong, long-term relationships with Volanté's enterprise and mid-market clients. This role serves as the main point of contact post-implementation, ensuring client satisfaction, retention, and value realization. Through...

  • Account Manager

    5 hours ago

    Toronto, Ontario, Canada Jonas Software Full time

    Job Description:Account ManagerVolante Systems - Jonas Software )Compensation & Role DetailsExpected Salary Range: $60,000 - $65,000 CAD plus commission, depending on experience and qualificationsRole Type: New RoleAI Disclosure: AI is not used to screen, assess, or select applicants for this rolePosition Summary:TheAccount Relationship Manageris a key...

  • Account Manager

    5 days ago

    Toronto, Ontario, Canada Moneris Full time

    Your Moneris Career - The OpportunityYou will provide relationship management of high value SMB merchant relationships. Provide a higher and differentiated level of customer service and retention model, building loyalty and customer satisfaction, while maintaining current profitability. Develop strong business relationships with High Value Small to Medium...

  • Account Manager

    5 hours ago

    Toronto, Ontario, Canada Wireless DNA Inc. Full time

    Job DescriptionBuilt on the dream of an entrepreneur, our company continues to fuel innovation for businesses across Canada. At WDNA (Rogers Business team), we help organizations of every size adapt, scale, and win with reliable, secure, and scalable network services and cutting-edge technology solutions.Our work enables businesses to operate smarter, reduce...

  • Account Manager

    5 hours ago

    Toronto, Ontario, Canada CARDATA Full time

    Ready to accelerate your career?Cardata is where driven people make an outsized impact. We're a small but mighty team transforming how businesses manage vehicle reimbursement — replacing outdated programs with smart, automated solutions.Our vision is bold: to provide the most comprehensive, intelligent, and automated software and services for creating...

  • Account Manager

    5 hours ago

    Toronto, Ontario, Canada ONBOARDdigital Full time

    Digital Account ManagerAbout HooplahPersonality. Wit. Heart.Not particularly in that order, but if you've got these things, we want to talk. Our unique environment thrives on open communication, so we can work hard and play harder. In the past five years, we have grown tremendously by focusing on excellence for our clients. Hooplah's innovative process...

  • Account Manager

    2 weeks ago

    Toronto, Ontario, Canada BloomGuarden Full time

    Account Manager (Sales)At Tripleview Technologies (TVT), we acquire, innovate, and grow technology companies focused on the public sector. Our companies deliver specialized SaaS and software solutions designed to support local governments and public agencies in their mission-critical operations. With a loyal customer base nationwide and a growing integrated...

  • Account Manager

    6 days ago

    Toronto, Ontario, Canada Kaseya Full time

    Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong...

  • Account Manager

    5 hours ago

    Toronto, Ontario, Canada Esri Canada Full time

    Job description:Account Manager, Ontario RegionEsri Canada has an exceptional opportunity for an Account Manager to join our Ontario Sales department.Reporting to the District Manager, the person in this role will provide a successful and beneficial customer facing relationship for Esri Canada, supporting key customers in the Provincial Government sector....

  • Manager - Account Management

    5 hours ago

    Toronto, Ontario, Canada VGW Full time

    VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class,free-to-play online social games.We have an exciting opportunity to join our Account Managementteam in Torontoand are currently looking for aManager - Account Managementto join the team.The role is responsible for overseeing the retention-focused Account...

Account Manager

5 hours ago

Toronto, Ontario, Canada Jonas Software Full time
Job Description: Account Manager Volante Systems - Jonas Software )

Compensation & Role Details

Expected Salary Range: $60,000 - $65,000 CAD plus commission, depending on experience and qualifications

Role Type: New Role

AI Disclosure: AI is not used to screen, assess, or select applicants for this role

Position Summary:

The Account Relationship Manager is a key member of the Client Services team, responsible for building strong, long-term relationships with Volanté's enterprise and mid-market clients. This role serves as the main point of contact post-implementation, ensuring client satisfaction, retention, and value realization. Through proactive engagement, business reviews, and collaboration with cross-functional teams, the Account Relationship Manager helps clients achieve their goals and maximize their investment in Volanté's solutions.

Key Responsibilities:

  • Serve as the primary relationship owner for an assigned portfolio of accounts.

  • Understand client business goals, workflows, and challenges to identify how Volanté can support ongoing success.

  • Conduct regular check-ins and business reviews (QBRs) to track client satisfaction and adoption.

  • Partner with Support, Product, and Professional Services to resolve client issues and ensure cohesive customer experience.

  • Monitor account health metrics and act proactively to reduce churn risk.

  • Identify opportunities for account expansion or upsell and collaborate with Sales or Solutions teams as needed.

  • Maintain accurate account records, including health scores, meeting notes, and renewal timelines in CRM tools.

  • Contribute to client advocacy efforts, including testimonials, references, and case studies.

Qualifications:

  • 3+ years in a customer success, client relationship, or account management role in SaaS or enterprise technology.

  • Strong sales acumen with experience in upselling and cross-selling.

  • Excellent interpersonal, problem-solving, and conflict-resolution skills.

  • Strong time management and organizational abilities.

  • Familiarity with CRM tools (e.g., Salesforce, HubSpot, Zoho) and customer lifecycle strategies.

  • Ability to manage multiple accounts with competing priorities.

  • Manage accounts through both remote and onsite visits to ensure client satisfaction and retention.

  • Bachelor's degree in business, Communications, or related field preferred.

  • Experience with payment processors, merchant services, or payment integrations preferred.

Why Volanté:

Join a fast-growing enterprise POS company where your work directly shapes client experience and satisfaction. As an Account Relationship Manager, you'll build trusted partnerships that help hospitality businesses thrive using Volanté's powerful solutions.

#LI-VL1

Business Unit: Volante Software Inc. Scheduled Weekly Hours:37.5 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.