Cashier/Stocker/Customer Service
17 minutes ago
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the face of our store, providing exceptional service to our customers while efficiently handling transactions. Your responsibilities will include managing the cash register, assisting customers with their inquiries, and ensuring a pleasant shopping experience. A strong focus on customer satisfaction, along with effective communication skills, is essential for success in this position.
Responsibilities
- Operate the Point of Sale (POS) system accurately and efficiently to process customer transactions.
- Provide outstanding customer service by greeting customers, answering questions, and addressing concerns promptly.
- Assist in merchandising and stocking products on shelves to maintain an organized store environment.
- Conduct product demonstrations to promote new items and enhance customer engagement.
- Utilize upselling techniques to maximize sales opportunities while ensuring customer satisfaction.
- Maintain cash handling procedures to ensure accuracy in all financial transactions.
- Supervise junior staff when necessary, providing guidance and support during busy periods.
- Uphold phone etiquette when responding to customer inquiries via phone or other communication channels.
- Collaborate with team members to create a positive work atmosphere and achieve store goals.
Skills
- Proven experience in retail sales or cashiering roles is preferred.
- Strong customer service skills with the ability to communicate effectively with diverse customers.
- Basic math skills for accurate cash handling and retail math calculations.
- Experience with stocking and merchandising products in a retail environment.
- Bilingual abilities are a plus, enhancing communication with a wider range of customers.
- Familiarity with grocery store operations is advantageous but not required.
- Supervising experience is beneficial for those interested in leadership opportunities within the team. Join us as we strive to provide an exceptional shopping experience for our customers while fostering a supportive work environment for our associates
Job Types: Full-time, Part-time, Permanent
Pay: $17.20-$17.30 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
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