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Shift Leader/Supervisor

3 weeks ago

Burnaby BC VA S, Canada Bottleworks Liquor Store Full time

Bainbridge Liquor Store - Shift Leader

About

For more than a decade, the Kooner Hospitality Group has built a culture that puts people first. Our teams take pride in creating a fun and energetic workplace where everyone feels valued and supported. We provide competitive wages, staff discounts, ongoing training and opportunities for growth within a culture that values learning, collaboration, and genuine care for others.

You'll find us just off the corner of Bainbridge and Lougheed, a 10-minute walk from the Sperling SkyTrain Station. We're currently looking for an energetic and outgoing individual with a positive attitude to help lead our team. As a Shift Leader, you'll work closely with the management team to oversee daily store operations, assist with merchandising and product selection, train and develop team members, and help maintain a fun and rewarding work environment.

Type

  • Start Date: Soon
  • Hours: Full-time
  • Salary/Hourly: $22.00-$23.50
  • Average Gratuities: $1.00-$2.00 an hour

What We Offer

  • Competitive Wages
  • A great working environment
  • Opportunities for growth and advancement
  • Educational program funding
  • A team member discount at all of our locations
  • Product education and tasting opportunities

Who You Are

  • Have a passion for beer, wine, and spirits and a desire to learn more
  • 1–3 years of experience in a leadership or supervisory role
  • Bring an infectious positive attitude and a lead-by-example approach to teamwork
  • Communicate with authenticity and empathy, building real trust and connection with the team
  • Take pride in your work and enjoy helping others grow and succeed
  • Care about exceeding customers' expectations and setting the standard for great service
  • Thrive in a fast-paced environment, maintain a sense of urgency, and multitask effectively
  • Are 19+ and comfortable with the physical side of retail, including lifting and restocking product

Position Responsibilities

  • Lead by example on the sales floor, building rapport with customers and offering product suggestions that elevate their experience
  • Support customers with professionalism and empathy, ensuring every interaction leaves a positive impression
  • Coach and support team members to grow their skills and confidence, fostering pride in their work and contributions.
  • Receive orders, organize shelves, and help keep the store clean, well-presented, and inviting
  • Maintain merchandising, product rotation, and display standards to keep the store looking its best
  • Share observations and feedback with management to support open communication and continuous improvement
  • Assist with scheduling, inventory counts, and daily operations to keep the store running smoothly
  • Foster a positive, team-oriented environment where people feel supported, motivated, and valued

We love what we do and the people we get to do it with. If you bring positive energy, curiosity, and care to your work, we'd love to hear from you. Just apply and tell us a bit about yourself

Job Type: Full-time

Pay: $22.00-$23.50 per hour

Expected hours: 35 – 40 per week

Benefits:

  • Flexible schedule
  • On-site parking
  • Store discount
  • Tuition reimbursement

Experience:

  • Customer service: 2 years (required)
  • Leadership: 1 year (required)

Work Location: In person