Account Executive, Services

THE APPLICATION WINDOW IS EXPECTED TO CLOSE ON 17/OCTOBER/2025. JOB POSTING MAY BE REMOVED EARLIER IF THE POSITION IS FILLED OR IF A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED.

LOCATION: CANDIDATE MUST BE BASED IN CALGARY OR EDMONTON FOR THIS ROLE.

MEET THE TEAM

JOIN CISCO'S DYNAMIC SERVICES & SOFTWARE SALES TEAM, PASSIONATE ABOUT DRIVING INNOVATIVE SOLUTIONS FOR OUR CUSTOMERS. WE ARE A COLLABORATIVE GROUP OF SALES, ENGINEERING, AND STRATEGY EXPERTS WHO WORK TOGETHER TO DELIVER EXCEPTIONAL BUSINESS OUTCOMES. OUR TEAM IS PASSIONATE ABOUT ENABLING CUSTOMER SUCCESS, USING CISCO'S WORLD-CLASS PORTFOLIO OF SERVICES & BUYING PROGRAMS TO MEET EVOLVING BUSINESS NEEDS.

YOUR IMPACT

AS AN ACCOUNT EXECUTIVE, YOU WILL PLAY A KEY ROLE IN REDEFINING HOW OUR FEDERAL GOVERNMENT CUSTOMERS ACHIEVE THEIR BUSINESS GOALS THROUGH CISCO'S LIFECYCLE SERVICES, PREMIUM SERVICES, AND ENTERPRISE AGREEMENTS. THIS ROLE BLENDS YOUR EXPERTISE IN SERVICES AND SOFTWARE WITH STRATEGIC RELATIONSHIP-BUILDING TO DRIVE REVENUE AND CREATE LASTING CUSTOMER VALUE.

THIS ROLE OFFERS A UNIQUE OPPORTUNITY TO LEAD INNOVATIVE SALES STRATEGIES, WORK WITH AN OUTSTANDING TEAM, AND MAKE A MEANINGFUL IMPACT ON CISCO'S CUSTOMERS AND THEIR SUCCESS.

RESPONSIBILITIES:

• LEAD THE SALES OF SERVICES AND BUYING PROGRAM SOLUTIONS, FOCUSING ON LIFECYCLE, PROFESSIONAL & PREMIUM SERVICES UPSELL, ENTERPRISE AGREEMENTS.
• DRIVE REVENUE BY IDENTIFYING, PRICING, AND CLOSING MULTI-ARCHITECTURE ENTERPRISE AGREEMENTS AND GROWING PREMIUM SERVICES OFFERINGS.
• EDUCATE AND MENTOR ACCOUNT TEAMS ON ENTERPRISE AGREEMENTS, SOFTWARE CONSUMPTION MODELS, AND SERVICES VALUE PROPOSITIONS.
• MANAGE CONTRACT/LEGAL NEGOTIATIONS AND INTERNAL APPROVALS WHILE ALIGNING PORTFOLIO POSITIONING WITH CUSTOMER NEEDS.
• DEVELOP TRUSTED CUSTOMER RELATIONSHIPS AND PROVIDE CONSULTATIVE SOLUTIONS TAILORED TO THEIR BUSINESS OUTCOMES, FINANCIAL NEEDS, AND LONG-TERM OBJECTIVES.
• COLLABORATE WITH CROSS-FUNCTIONAL TEAMS, INCLUDING SALES ENGINEERS, SOLUTIONS ARCHITECTS, LEGAL, FINANCE, AND PARTNERS, TO CREATE AND IMPLEMENT WINNING STRATEGIES.
• MAINTAIN ACCURATE PIPELINE AND FORECAST UPDATES WHILE DRIVING TIMELY EXECUTION OF CUSTOMER-FACING ACTIVITIES.

MINIMUM QUALIFICATIONS

• BA/BS DEGREE IN TECHNOLOGY, MARKETING, OR MANAGEMENT WITH 5+ YEARS OF PROVEN EXPERIENCE IN SERVICES AND/OR SOFTWARE SALES, WITH A STRONG TRACK RECORD OF EXCEEDING QUOTAS, PARTICULARLY IN THE FEDERAL GOVERNMENT SECTOR.
• EXPERTISE IN LIFECYCLE SERVICES, PROFESSIONAL SERVICES, AS WELL AS ENTERPRISE SOFTWARE AGREEMENTS.
• STRATEGIC ATTITUDE WITH EXPERIENCE TRANSITIONING SALES MOTIONS FROM HARDWARE TO SOFTWARE WHILE USING SERVICES TO DELIVER BUSINESS OUTCOMES.
• STRONG UNDERSTANDING OF INDUSTRY-SPECIFIC DRIVERS AND STRATEGIC IMPERATIVES.

PREFERRED QUALIFICATIONS

• OUTSTANDING CONSULTATIVE SELLING AND FINANCIAL SOLUTION SKILLS TAILORED TO UNIQUE CUSTOMER CHALLENGES.
• CONSISTENT TRACK RECORD TO BUILD POSITIVE RELATIONSHIPS WITH DIVERSE BUYER PERSONAS, INCLUDING C-LEVEL EXECUTIVES.
• STRONG COMMUNICATION AND PRESENTATION SKILLS TO TAILOR MESSAGES TO VARIOUS AUDIENCES.
• TENACIOUS WITH A PASSION FOR EXCEEDING SALES GOALS.

WE ARE CISCO

AT CISCO, WE'RE REVOLUTIONIZING HOW DATA AND INFRASTRUCTURE CONNECT AND PROTECT ORGANIZATIONS IN THE AI ERA - AND BEYOND. WE'VE BEEN INNOVATING FEARLESSLY FOR 40 YEARS TO CREATE SOLUTIONS THAT POWER HOW HUMANS AND TECHNOLOGY WORK TOGETHER ACROSS THE PHYSICAL AND DIGITAL WORLDS. THESE SOLUTIONS PROVIDE CUSTOMERS WITH UNPARALLELED SECURITY, VISIBILITY, AND INSIGHTS ACROSS THE ENTIRE DIGITAL FOOTPRINT. SIMPLY PUT - WE POWER THE FUTURE.

FUELED BY THE DEPTH AND BREADTH OF OUR TECHNOLOGY, WE EXPERIMENT AND CREATE MEANINGFUL SOLUTIONS. ADD TO THAT OUR WORLDWIDE NETWORK OF DOERS AND EXPERTS, AND YOU'LL SEE THAT THE OPPORTUNITIES TO GROW AND BUILD ARE LIMITLESS. WE WORK AS A TEAM, COLLABORATING WITH EMPATHY TO MAKE REALLY BIG THINGS HAPPEN ON A GLOBAL SCALE. BECAUSE OUR SOLUTIONS ARE EVERYWHERE, OUR IMPACT IS EVERYWHERE.

WE ARE CISCO, AND OUR POWER STARTS WITH YOU.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.