Level 3 L3 Insurance broker ontario
7 days ago
Responsibilities
- Act as the
designated Principal Broker
under RIBO regulations, ensuring full compliance with RIBO. - Oversee all brokerage operations, including policy issuance, renewals, endorsements, and claims support.
- Supervise and mentor Level 1 & 2 brokers, ensuring quality control and adherence to best practices.
- Review and approve all client-facing documents (quotes, applications, disclosures) for accuracy and regulatory compliance.
- Manage carrier relationships (Intact, Aviva, Travelers, etc.) to secure competitive markets and resolve escalated issues.
- Conduct regular file audits and implement risk management protocols to minimize E&O exposure.
- Lead monthly compliance reviews and ensure timely submission of RIBO renewals, CE credits, and reporting.
- Drive brokerage growth by setting sales targets, monitoring KPIs (CPL, conversion, retention), and optimizing lead flow.
- Handle complex client files (high-net-worth, commercial, fleet, specialty risks) requiring Level 3 authority.
- Represent the brokerage in FSRA/RIBO audits and respond to regulatory inquiries.
Qualifications
- Active RIBO Level 3 (Unrestricted – Management) license
in good standing. - Minimum
5+ years
of progressive P&C brokerage experience, with at least
2 years in a supervisory or Principal Broker role
. - Proven track record of managing a book of business exceeding
$1M in annual premium
. - Clean disciplinary record with RIBO and no outstanding E&O claims.
- Valid Errors & Omissions (E&O) insurance coverage.
- Post-secondary education (degree or diploma in business, finance, or related field preferred).
- Successful completion of RIBO-approved continuing education (8+ hours annually).
Preferred Skills
- Advanced knowledge of
Ontario P&C regulations
. - Expertise with
broker management systems
. - Strong
digital proficiency
: online quoting platforms, CRM automation, virtual client onboarding. - Exceptional
leadership and coaching skills
with experience managing remote/hybrid teams. - Data-driven mindset: ability to analyze CPL, conversion rates, lapse ratios, and retention metrics.
- Superior
communication skills
(written/verbal) for client presentations, carrier negotiations, and regulatory correspondence. - Proficiency in
Microsoft Office
and virtual meeting tools (Zoom, Teams). - Bilingual (English/French) considered a strong asset in the Ontario market.
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