Experience Strategist

2 weeks ago

Pacific Avenue Saskatoon Saskatchewan Canada SK P zu Full time
Experience Strategist "Insight + Strategy + Facilitation" A bridge between research, business strategy, and the design team
As an Experience Strategist, you'll play a pivotal role in helping clients connect the dots between user needs, business goals, and actionable design opportunities. You thrive on solving complex problems, aligning diverse teams, and championing a human-centered approach that drives meaningful change.
You're equal parts researcher, facilitator, and problem solver, highly skilled at uncovering insights, mapping journeys, structuring information, and leading clients through discovery to clarity. You may not be crafting the final UI, but you know enough about design principles and tools to collaborate effectively with designers and developers.

What You'll Do
Lead Research & Insights
  • Plan and conduct qualitative and quantitative user research: interviews, surveys, contextual inquiry, and usability testing.
  • Analyze findings and translate them into actionable insights, opportunity areas, and strategic recommendations.
  • Conduct market and competitive analyses to inform broader experience and service strategies.


Facilitate Alignment & Vision
  • Lead design thinking sessions, co-creation workshops, and stakeholder alignment activities to surface needs and prioritize ideas.
  • Craft compelling user journeys, service blueprints, and personas that articulate the end-to-end experience.
  • Define clear user stories and requirements that guide downstream design and development work.


Develop Information Architecture & Content Strategy
  • Structure complex information ecosystems into clear site maps, content strategies, and user flows.
  • Ensure IA aligns with user mental models and supports intuitive navigation and usability.
  • Create content strategies that align with information architecture to support seamless, intuitive experiences across complex systems.
  • Guide clients with actionable recommendations on content vision, governance, user flows, and structured content models (such as content tables and reusable templates).


Bridge Strategy & Execution
  • Collaborate closely with UX/UI designers, content creators, developers, and project managers to bring strategies to life.
  • Provide strategic oversight to ensure execution stays grounded in research insights and experience principles.
  • Serve as a trusted advisor to clients, communicating strategic recommendations and fostering buy-in.


What You Bring
  • 3-5 years proven experience as a Design Strategist, UX Designer, Service Designer, UX Researcher, Analyst or similar strategic role in an agency, consultancy, or in-house.
  • Education or training in UX, ideally supported by a certificate or coursework in UX/UI Design, UX Research, HCI, CUA, or a related discipline (Neilsen Norman, AJ & Smart, Human Factors International, IDEO, etc)
  • Demonstrated ability to lead user research, facilitate collaborative sessions, and deliver actionable design strategies.
  • Expertise in human-centered design, information architecture, and journey mapping for complex products or services.
  • Strong presentation and facilitation skills with the ability to align and influence stakeholders from multiple disciplines.
  • Excellent written, visual, and verbal communication skills; you can distill complexity into clarity.
  • Familiarity with tools like Miro, Figma, or other mapping/prototyping tools is a plus, but not required for day-to-day work.
  • Comfortable working across industries and adapting to varied client needs and levels of design maturity.
  • A user focus and ability to prioritize user needs and usability principles in all design decisions, ensuring that the product is intuitive and user-friendly.
  • Self-driven, team oriented, and able to articulate your opinions and design decisions internally and externally.
  • Must work well with ambiguity and have the ability to improvise without sacrificing strategic value.


Bonus Skills
  • Experience designing service blueprints and systems maps.
  • Working knowledge of accessibility standards and inclusive design best practices.
  • Familiarity with agile workflows and cross-functional team dynamics.

  • Design Strategist

    1 week ago

    Pacific Avenue , Saskatoon, Saskatchewan, Canada, SK P zu Full time

    Design Strategist "Full-stack design leadership" Hands-on design execution with the maturity to steer the project strategically As a Design Strategist, you'll shape end-to-end user experiences for our clients' digital products and services. You are a rare blend of researcher, strategist, facilitator, and hands-on designer that's equally comfortable leading...

  • Account Strategist

    5 days ago

    Pacific Avenue , Saskatoon, Saskatchewan, Canada, SK P zu Full time

    The Account Strategist reports directly to the Director of Growth and Strategy and plays a key role in managing 's client relationships. Focused on retention, growth, and long-term value, the Account Strategist is responsible for nurturing and expanding client accounts by ensuring our work aligns with and contributes to each client's business goals and KPIs....

  • Digital Strategist

    4 days ago

    Saskatoon, Canada Vendasta Full time

    **Digital Strategist** Saskatoon, SK **Are you passionate about launching and optimizing digital ad campaigns that drive results?**Does supporting small and medium businesses through innovative tech solutions excite you? We’re looking for a **Digital Strategist** who’s eager to grow in the digital advertising space and kickstart their journey using...

  • Design Strategist

    2 days ago

    Saskatoon, Canada Zu.com Communications Inc. Full time

    The Design Strategist is a trusted advisor to clients and a collaborative partner to cross-functional teams, guiding projects from discovery through execution. You begin by asking the right questions, digging into research, aligning to strategy, and uncovering the “why” before shaping solutions that are thoughtful, usable, and visually compelling....

  • Senior Fundraising Strategist

    5 days ago

    Canada Sarah Ali Philanthropy Inc. Full time

    Job Title: Senior Fundraising Strategist Location: Remote (Canada preferred) Position Type: Full-time, permanent Reports To: CEO Salary Range: $90,000 – $120,000 CAD annually About Us Sarah Ali Philanthropy Inc. is where meaning meets mastery. We help movements, nonprofits, and mission-driven people raise more money, generate more advocates, and fulfill...

  • Bot Strategist

    5 days ago

    Canada Coursera Full time

    Job Overview: Coursera is looking for a Bot Strategist to join our Scaled Support Operations team under the Services org. The Services team is made up of four sub-teams: Scaled Support, Enterprise Services, Platform Services, and the Service Operations Center. We help educators, administrators, and learners succeed by implementing innovative systems and...

  • Creative Marketing Strategist

    5 days ago

    Saskatoon, Canada d3h Hotels Inc. Full time

    **About Us** **Position Summary** We are looking for a highly motivated and experienced **Creative Marketing Strategist** with **5+ years of professional experience**, preferably within the hospitality sector. This role is perfect for someone who is ready to make a long-term impact and grow their career within a forward-thinking hotel management company.As...

  • Senior Fundraising Strategist

    2 days ago

    New Canada, NS Sarah Ali Philanthropy Inc. Full time €90,000 - €120,000

    Job Title: Senior Fundraising Strategist Location: Remote (Canada preferred) Position Type: Full-time, permanent Reports To: CEO Salary Range: $90,000 – $120,000 CAD annually About Us Sarah Ali Philanthropy Inc. is where meaning meets mastery. We help movements, nonprofits, and mission-driven people raise more money, generate more advocates, and fulfill...

  • Senior Fundraising Strategist

    4 days ago

    Canada Sarah Ali Philanthropy Inc. Full time

    Job Title: Senior Fundraising Strategist Location: Remote (Canada preferred) Position Type: Full-time, permanent Reports To: CEO Salary Range: $90,000 – $120,000 CAD annually 🌿 About Us Sarah Ali Philanthropy Inc. is where meaning meets mastery. We help movements, nonprofits, and mission-driven people raise more money, generate more advocates, and...

  • Senior Fundraising Strategist

    4 days ago

    Canada Sarah Ali Philanthropy Inc. Full time €90,000 - €120,000

    Job Title: Senior Fundraising Strategist Location: Remote (Canada preferred) Position Type: Full-time, permanent Reports To: CEO Salary Range: $90,000 – $120,000 CAD annually 🌿 About Us Sarah Ali Philanthropy Inc. is where meaning meets mastery. We help movements, nonprofits, and mission-driven people raise more money, generate more advocates, and...