Champion Patient Care – Patient Experience Coordinator at The Athlete Centre

2 days ago

Victoria BC VZ T, Canada Recharge Physiotherapy + Performance Full time $94,480 - $162,240 per year

Part-Time Patient Experience Coordinator

Join our team at The Athlete Centre – a multi-disciplinary healthcare practice focused on helping active people perform at their best.

About The Role:

We're seeking a friendly, organized receptionist to be the first point of contact for our patients. You'll play a key role in creating a welcoming environment while keeping our clinic running smoothly.

Responsibilities:

– Greet patients and manage check-in/check-out procedures

– Schedule appointments and coordinate our booking system

– Handle phone inquiries and patient communications

– Process payments and maintain accurate records

– Support clinic operations with general administrative tasks

– Assist our team of practitioners as needed

What We're Looking For:

– Strong interpersonal and communication skills

– Comfortable learning new software and technology (Jane App)

– Ability to multitask and stay organized during busy periods

– Professional, reliable, and punctual

– Interest in sports, fitness, or healthcare is a plus

– Previous reception or customer service experience is an asset

What We Offer:

– Join team events and training

– Flexible shifts of 4hr+ (perfect for students)

– Part-time schedule of 10-20 hours per week

– $18-22/hr

Job Type: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 20 per week

Benefits:

  • Company events
  • Flexible schedule
  • On-site gym
  • On-site parking

Application question(s):

  • What is your work availability?

Work Location: In person

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