Patient Experience Coordinator

2 weeks ago

Victoria, Canada Hydrate IV Wellness Full time

**Patient Experience Coordinator - Full Time**

Our growing naturopathic practice is seeking support from a full-time Patient Experience Coordinator. We help people in our community to balance their lives through preventative healthcare. Our clinic offers naturopathic medicine, IV nutrient therapy, esthetics, and more

At Hydrate we understand that you have a life and that work is not your life. We are opening our doors to welcome in a new member of our growing team, someone who is passionate about living a health conscious life. More important than knowledge of how a clinic runs (we can teach that) is your passion for caring for people and supporting our community’s vitality. We recognize that our front desk staff set the tone for our patients’ experience and we appreciate the love and care they put into their work.

As a Patient Experience Coordinator, you’re the smiling face of the clinic, you love helping people, are passionate about all things natural living and are looking for flexibility to support your progressive lifestyle.

Our favourite things about you:

- Your welcoming vibes
- Your love for and experience in customer service
- Your passion for natural living and preventative health
- Your availability to work weekends and flexibility to cover holidays
- Your excitement to learn and grow with us

Some of the things you’ll do on the daily:

- Welcome patients and make sure they feel taken care of
- Keeping our clinic space clean and sanitized
- Support our practitioners with booking, billing and administrative tasks
- Hold space and be you

It would be extra helpful if you
- Love being organized
- Have an interest in or some experience with systems/processes/procedures
- Have experience with JaneApp or are generally savvy with computers

If this feels like a good fit for you, check us out and get in touch

hydrateiv.ca

**Hydrate IV Wellness provided the following inclusive hiring information**:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Women-led organization

**Job Type**: Part-time

**Salary**: From $18.00 per hour

**Benefits**:

- Flexible schedule
- Store discount

Schedule:

- Day shift

Supplemental pay types:

- Retention bonus

**Language**:

- English (preferred)

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