Program Assistant

Classification & Regular Hours

Hours per Week: 35

Salary Grade: Level N

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The department of Oncology's mission is to be a recognized leader in integrated cancer care, education and research. We are closely linked to the London Regional Cancer Program/London Health Sciences Centre and share a vision of integrated cancer care, research and education that aligns with the Schulich mission of outstanding education with a research intensive environment.

Responsibilities

The Program Assistant is responsible for a wide range of advanced administrative support functions within the Department of Oncology while acting as a key resources to internal and external stakeholders. The role works closely with the Postgraduate Leaders to enhance the resident and fellowship program by ensuring the smooth day-to-day operations of the postgraduate programs which includes the coordination of the Canadian Resident Matching Service (CaRMs) interviews, Royal College of Physicians & Surgeons of Canada (RCPSC) internal and external accreditation reviews, Resident Research Day, Examinations, Rotation/Leave Schedule, Practice Orals and Academic Half-day events. The Program Assistant will also be responsible for coordinating the Canada-wide Refresher Course every three years.

Qualifications

Education:

• 3 year community college diploma in Business Management/Administration

Experience:

• 3 years' experience providing administrative support and working with educational programs, preferably in an academic setting
• Experience working with medical terminology and setting up data tables and reports
• Experience working in a university/hospital setting preferred

Knowledge, Skills & Abilities:

• Strong customer service skills to handle enquiries and resolve issues in a professional and timely manner
• Positive, outgoing attitude with an unwavering commitment to customer service and teamwork
• Superior verbal and written communication skills and confidence interacting with internal and external stakeholders at all levels of an organization
• Ability to work in a manner that is compliant with confidentiality requirements
• Strong judgement, analytical and problem solving skills, especially regarding confidential/sensitive matters
• Able to build and maintain lasting relationships within department, with other departments and key stakeholders
• Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
• Ability to work well under pressure and independently (with minimal supervision) with a considerable degree of initiative and collaboratively in a team environment when needed
• Ability to handle multiple conflicting priorities/projects in a fast-paced environment with frequent interruptions
• Ability to process information with high levels of accuracy
• Exceptional organizational skills and the ability to manage activities both for self and others effectively
• Advanced computer skills in Microsoft Office, with various administrative database systems and software (such as PeopleSoft, SAS database, One45, Acuity, PubMed, GroupWise), with content management systems (such as Cascade) and Adobe

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Background Checks

Please note, successful applicants will be required to produce a current, clean driving abstract prior to commencing employment.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone

Please Note:

This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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