HIS Program Coordinator/Officer

Please note that it is anticipated that this position will be filled with an internal candidate.

Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

The Faculty of Information and Media Studies (FIMS) is dedicated to the advancement of knowledge about media, communications, information and their technologies. The Faculty interweaves theory and practice in professional and scholarly contexts. Strong programs at the undergraduate and graduate levels are linked to public and private sectors and to community organizations, in an academic environment characterized by interdisciplinary, collaboration, creative inquiry, and critical thinking.

The HIS Program Coordinator will be a skilled administrator and relationship builder with academics and students in the program. They will work closely across both primary Faculties (FIMS & FHS), with the HIS Graduate Program Chair(s), and HIS Program Committee, to support the administrative resources, and enhance all aspects of the HIS experience for Masters and PhD students. Please note that this part-time position is a student-facing in-person role.

Alongside the HIS Graduate Program Chair(s), the incumbent will coordinate program retreats to increase the engagement of faculty and staff members in the HIS Program. They will seek out and make partnerships with various faculty members in FHS, FIMS and across campus to promote the HIS Program, as well as work actively to raise overall awareness of, and recruitment to, the program.

They will use their strong administrative skills to support the establishment of a smooth student experience for all HIS students. The HIS Program Coordinator will also manage program committee meetings and quality improvement activities.

KEY ACCOUNTABILITIES:

STUDENT/ FACULTY LIAISON

• Facilitates the student learning experience for the HIS Program and provides feedback to program leaders. This includes responding to student inquiries, identifying opportunities to improve student experience and working with leaders to support improved student experiences in the HIS Program.
• In collaboration with the FIMS and FHS Graduate Student Services, maintains HIS Program information and assists prospective and current students by providing information regarding admissions review and progression requirements, program eligibility, scholarships and graduation requirements.
• Provides administrative support for graduate students.
• Maintains accurate records of each student and monitors individual progress through the program, alerting the Program Chair(s) when students fail to meet progression requirements.
• Supports the HIS Program Committee as needed with regular or ad-hoc administrative tasks such as the Institutional Quality Assurance Process (QAP).

FACULTY SUPPORT AND RAISING AWARENESS

• Supports the development of consistent practices across FHS/FIMS graduate program administrative areas that affect the HIS Program.
• Provides support to the HIS Program Committee for the continued development of the HIS Masters and PhD programs, opportunities for program growth, and integrating the HIS Program with other graduate programs across both faculties.
• Assists the HIS Graduate Program Chair(s) to organize program retreats, which helps develop the HIS Masters and PhD programs and ensures their sustainability and success.
• Supports in maximizing the value and efficiency of the HIS Program in terms of its development and planning.
• Establishes and maintains relationships to develop, create and promote the conditions for effective faculty and student engagement, including research supervisions.

QUALIFICATIONS:

Education:

• Undergraduate Degree Major in Business Management/Administration, Health Administration, Public Administration, Human Resources/ Industrial Relations or related field.

Experience:

• Minimum three years relevant experience in the coordination and execution of administrative programs/events/academic programs.
• Demonstrated experience working on multiple events with a variety of stakeholders.
• Excellent ability to coordinate and execute event logistics for a variety of audiences for small to large-scale events.
• Strong time management skills and ability to prioritize tasks and responsibilities to meet strict deadlines.

Skills, Abilities & Expertise:

• Team leadership skills and the ability to take initiative and work collaboratively with others, including academic and administrative staff, and external parties in an academic and/or academic health sciences setting.
• Demonstrated ability to trouble-shoot event activities and provide high level of student/customer service.
• Exceptional interpersonal skills, tact and diplomacy.
• Masters in a Health Administration or related field
• Strong oral and written communication skills.
• Ability to prepare presentations, reports and correspondence with minimal review.
• Demonstrated ability to exercise tact, judgment and discretion in the execution of position responsibilities.
• Excellent software skills including MS Office (Word, Excel, PowerPoint).

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.