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Camp Manager

2 weeks ago

Yellowknife, Northwest Territories, Canada LandSea Camp Services Full time

Welcome to LandSea – where we strive towards "Creating good places for people to live. Anywhere". We provide accommodation and catering solutions for workforces in remote locations throughout BC. Learn more about us on our website at

About Working in Remote Camps

Our camps are in remote areas and staff live on-site (meals and accommodation included) on scheduled shifts and leave camp on scheduled breaks. A typical shift schedule (varies camp to camp) is 4 weeks on and 2 weeks off. Our camps offer individual staff accommodation, ensuite or shared bathroom, full meals, WIFI and some have health/gym facilities for staff. We provide partial uniforms and help with the travel/reservations as needed to and from camp locations.

A typical shift schedule (varies camp to camp) is 4 weeks on and 2 weeks off. Camp staff work long hours and multiple days in a row. A typical workday is between 10-12 hours (day or nightshift) and overtime rates apply. Health and Wellness benefits are offered after three months.

Health and Safety and a Respectful Workplace are essential for everyone working together at LandSea. Our camps are drug and alcohol-free workplaces, and some require pre-employment drug and alcohol testing. All new staff are required to complete pre-employment onboarding orientations.

Our team members include Clerks, Cleaners, General Helpers, Housekeepers, Janitors, Maintenance, Security, Chefs, Cooks, Bakers, Lodge Managers, Health and Safety Officers and more.

About the Role, Benefits and Perks

  • Wages starting between $24 to $28 per hour
  • Overtime pay
  • Schedule: 10-hour or 12-hour shifts, evening
  • Potential schedule: 20 & 10
  • Inbound and Outbound travel paid for by Landsea
  • Company events
  • Free meals and accommodation while on site
  • Employee assistance program
  • Wellness program after 3 months
  • Career growth opportunities

The Camp Manager / Housekeeper is responsible to ensure the overall organization, housekeeping and efficient operation of LandSea large camp facilities.

Job Qualifications

  • Minimum 4 years' experience in a related field of work; preferably a large camp catering environment
  • 3 or more years' experience in a managerial role
  • Knowledge of Camp Manager Database programs and retail Point of Sale systems
  • Excellent interpersonal, verbal and written communication skills
  • Strong decision making and delegation skills
  • Strong knowledge and experience with Microsoft Office applications such as Outlook, Excel and Word
  • Superior organization and time management skills
  • Team player and can provide support, motivation and encouragement to others
  • Ability of administer and receive constructive feedback from both clients and LandSea employees

"Nice to have" Qualifications

  • CPR-AED Certification
  • CSTS 2020
  • WHIMIS 2015
  • Food Safe Level I
  • Food Safe Level II
  • HCCAP (Hazard Analysis Critical Control Point) Advanced Training
  • Travel Restraint
  • Transportation of Dangerous Goods
  • Accident Investigation Training
  • Health and Safety Training

Job Duties and Responsibilities

Technical/Operational

  • Ensure all paperwork is completed in a timely and accurate manner and submitted to the Operations Department as per the required timelines
  • Daily submission of Camp Manager reports such as P&L statements, commissary paperwork, purchasing and receiving, inventory, and kitchen reports. Also update camp numbers to ensure adequate qualified employees
  • Ensure completion and accuracy of all camp-related employee paperwork including staff change forms, incident reports, performance management and evaluation forms, WCB forms (injury reporting package) and timesheets
  • Oversee the cleaning of accommodation units and equipment as per LandSea cleaning schedule and Food Safe standards
  • Facilitate safety meetings (using the Daily Toolbox Meeting form) on the 1st and 15th of each month, ensuring that all staff report accidents, safety concerns, and work hazards. Meeting minutes should be forwarded to LandSea Head Office
  • Ensure all food items are properly stored, served, and discarded as per HACCP and Food Safe standards
  • Counsel/coach employees as required and involve the Catering Recruitment team as necessary, to provide direction on disciplinary matters where appropriate

Financial / Fiscal

  • Oversee portioning of food items in accordance to client contract and Landsea Policies, Procedures and Best Practices to ensure food costs and product inventory are kept within budget
  • Ensure meal sheets are filled out neatly and accurately and ensure that the client and Chef sign each sheet
  • Submit client and third-party meal sheets each week including customer/client name, Camp number and location with legal land description number
  • Provide time sheets to the Head office each Sunday, ensuring staff initial hours worked
  • Schedule inventory of all kitchen products (usually at the end of each week and each month end), including the submission of inventory reports to the Head office within 3 days and a follow-up call to the Head office to verify receipt of the reports
  • Inventory meat products to match the facility menu plan for the week, ensuring that each inventory sheet contains the following information: weight, measurement and size of items, inventory date, facility name, and location

General / Management

  • Assist with information gathering as it relates to incident investigation
  • Facilitate daily meetings with Senior Camp Attendant and Chef to discuss delegation of tasks to ensure required work is completed in a timely manner
  • Maintain ongoing communication and working rapport with all LandSea customers/clients, ensuring the customer or client is satisfied with overall service, cleanliness, and maintenance of our facilities
  • Oversee all camp operations including start-ups and shutdowns, operational, administrative and maintenance duties, budgetary responsibilities, and overall client satisfaction
  • Assist in the training of catering staff in remote camp locations, providing coaching, mentoring and support to all employees

Housekeeping

  • Provide first-class customer service
  • Make beds, changes linens, comforters and towels
  • Remove garbage and high / low dusting
  • Cleaning bathrooms every day
  • Manage room changeover cleans by inbound and outbound lists
  • Maintain laundry and linen rooms

Physical Requirements

  • Stand, walk, stoop, kneel, or crouch for long periods of time
  • Fast and repetitive movements of fingers, hands, and wrists
  • Use muscles to lift, push, pull or carry objects up to 50 lbs
  • Use hands to handle objects and tools
  • Able to complete up to 12 hours shifts

Pre-employment Requirements

  • LandSea and site-specific Orientation and Health and Safety
  • Drug and Alcohol Clearance
  • Food Safe Level 1
  • Completed Health Questionnaire
  • Valid Government Issued ID for travel
  • Two (2) references from former employers required