Business Systems Analyst

The Opportunity
Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in Business Analysis with Specialization in P&C Commercial Insurance and Data Engineering and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Business Systems Analyst to join our dynamic data engineering team.

Reporting to the Data Platform Leader, you will bridge the gap between business needs and technical solutions.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid role.

What You Will Do -

• Collaborate with business stakeholders to understand and document requirements, ensuring alignment with organizational goals.
• Analyze and interpret data related to P&C Commercial insurance to provide actionable insights and contribute to decision-making processes.
• Work closely with the data engineering team to translate business requirements into technical specifications for data integration and reporting solutions.
• Utilize SQL to query, analyze, and manipulate data in support of business and technical objectives.
• Assist in the design, development, and implementation of solutions within data warehouses and other data engineering frameworks.
• Validate data accuracy and ensure the integrity of analytical outputs and reporting.
• Perform gap analyses, propose system enhancements, and address technical challenges as they arise.
• Support the creation of training materials and user documentation for new systems and processes.
• Contribute to the continuous improvement of data practices and workflows within the team.

Job Qualifications
What you bring to the table -

Required:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area.

OR

• High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area.

AND

• 3-5 years of experience as a Business Systems Analyst, preferably within the P&C insurance industry, with a focus on Commercial insurance.
• Proven proficiency in SQL for querying, data analysis, and troubleshooting.
• Strong analytical and problem-solving skills, with the ability to synthesize complex data into clear insights.
• Experience working in cross-functional teams, collaborating with both technical and non-technical stakeholders.
• Excellent written and verbal communication skills for requirements documentation, report preparation, and stakeholder communication.

Preferred:

• Experience in data warehousing or within a data engineering team.
• Knowledge of ETL processes and tools.
• Familiarity with advanced analytics tools and techniques.
• Understanding of Commercial insurance domain.

Our Culture
At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.

We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.

We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.

We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.

We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
About Us
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

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