Student - Communications

Company Biography

As Ontario's only multi-utility provider, we offer a comprehensive range of services, including water, wastewater, natural gas, electricity, and telecommunications - all under one roof. This integrated approach empowers us to deliver innovative solutions, exceptional customer service, and operational efficiencies that set us apart in the industry.

With over 150 years of commitment to the Kingston community, we work every day to provide the safe, reliable utility services our customers rely on. Our efforts go beyond keeping the lights on and the water flowing. We're driving progress through projects that create lasting, positive change. At the heart of everything we do is our vision to advance our unique utility model to benefit our customers and build better communities.

At Utilities Kingston, we believe that strong communities are built by strong teams. By joining us, you'll be part of a collaborative and dynamic environment where your skills and ideas will contribute to enhancing safety, driving reliability, and building a resilient future for our community.

Primary Duties

Reporting to the Manager, Communications & Customer Care for Utilities Kingston, the successful student will be involved in a number of communications functions. Active involvement in other ongoing projects will be promoted as time permits. Duties may include:

• Support communications to our water, wastewater, natural gas and electricity customers, and Utilities Kingston employees.
• Monitor and help manage social media channels and tools including Facebook, Twitter, Instagram, YouTube, LinkedIn and Sprout Social.
• Research new communications tools and best practices.
• Create content for digital channels (i.e., writing, editing, laying out content, taking photos or producing multimedia, etc.), adhering to accessibility standards (e.g., AODA compliance) and promoting inclusivity.
• Implement communications plans and projects using various communications channels.
• Analyze social media and website statistics and measure the success of campaigns.

Education, Certification and Other Qualifications Required

• Full-time enrolment in post-secondary studies in Marketing and Communications or Journalism, preferred.
• Proficiency with Microsoft products - specifically Excel, Word, and Outlook.
• Proficiency with Facebook, Instagram, Twitter, YouTube, LinkedIn and MailChimp.
• Demonstrated initiative and ability to problem-solve using judgment.
• High degree of accuracy and attention to detail.
• Ability to work independently, but committed to contributing to and supporting a team environment.
• Ability to communicate effectively both in writing and verbally.
• Demonstrated proofreading skills.
• Strong research and analytical skills.
• Demonstrated ability to display Corporate values.
• Knowledge of accessibility standards and an understanding of Diversity, Equity, and Inclusion practices

Special Working Conditions/Conditions of Employment

• Full-time student at a recognized post-secondary educational institution, and returning to full-time attendance in the Fall of 2025.
• Completion of a Criminal Record Check at the employee's own expense, and to the satisfaction of Utilities Kingston.
• Valid Class "G" driver's license, an asset.

This vacancy is available to give students practical, hands-on experience during the summer months while supporting our team with regular operations

Closing Statement

Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.

Accessibility Statement

Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.

Employment Equity

Utilities Kingston is committed to employment equity and we encourage applications from all designated group members. Our goal is a diverse, inclusive workforce that reflects the Kingston community.

Utilities Kingston thanks all candidate that apply, however, only those selected for further consideration will be contacted.