Administrative Associate

4 days ago

Cochrane District, Canada Western Financial Group Full time

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Administrative Associate - Cochrane 

Your success stems from your efficient support with daily clerical tasks and focuses on excellent customer service. You have the opportunity to be part of a collaborative and motivated team who all contribute to the achievement of business goals.

Here is what a typical day looks like

  • Answer incoming calls reception with efficiency and professionalism
  • Reconcile billing statements and payments
  • Accurate data entry on customer files
  • Complete weekly mailouts, approximately 250/week
  • Provide assistance in the coordination of functions and events
  • Continuous self-development, through industry and community involvement business

The value you bring

  • Intermediate typing speed and data entry skills
  • 1+ years in a fast-paced reception/switchboard role
  • Ability to identify and implement best practices for administrative tasks
  • Superior multi-tasking skills, in a deadline driven environment
  • Professional communication etiquette, both written and verbal

Role Details

  • Hours: 20 hours per week - 10:00am - 2:00pm or 11:00am-3:00pm - 5 days per week 
  • Location: Cochrane, AB
  • Requisition #: 82406
  • Hourly Rate: $19 - $24/HR
  • Current Vacancy: Yes

Why Western?

Western's people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.


Highlights include:

  • 14 Paid Wellness Days, 3 weeks' vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees
  • Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn't perfectly match every qualification.  If you need assistance or an accommodation during the hiring process, please contact or visit our Careers page.

Our Human‑First Hiring Approach:  We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western's Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we'd love to hear from you.

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