Sales Manager

5 days ago

Burnaby, British Columbia, Canada RBGlobal Full time
Description

The Sales Manager is responsible for contributing to the overall success of Ritchie Bros. Financial Services ("RBFS) through driving performance and development of his or her team.  The Sales Manager will be accountable for volume, revenue, and conversion metrics as well as employee engagement.  With direct ownership of execution within their sales teams, this role will drive not only results, but also expected behaviors and processes within their teams.  With an ability to swiftly adapt to changing dynamics, the sales manager will provide direct guidance and support to his or her sales team, ensuring execution of business KPIs.  With a passion for overachievement and a never-settle-attitude, the Sales Manager will help RBFS respond quickly to changing customer demand and marketplace, advocating for programs, efficiencies and resources which would bolster RBFS growth.

Specific Objectives of the role include: 

  • Execution of Results 
  • Development of People 
  • Supporting Best in Class Customer Experience 
  • Driving Efficiencies and Improvement across the sales Organization 
Responsibilities
  • Accountable for achieving sales & conversion targets - direct Gross Profit, Book-to-Approve, Look-to-Book.
  • Responsible for new business revenue generation, supporting customers in finding products, solutions and services that best meet their needs.
  • Leads& develops sales teams, focusing on, team training, total team effectiveness and individual growth plans.
  • Sets the direction and policies for sales activities and manages the execution of these plans.
  • Works collaboratively with peers, leaders and cross functional teams to initiate change and improvement within sales' programs, tools, and training.
  • Drives efficiencies & productivity through sharing of best practices and processes.
  • Represents RBFS Leadership in a professional capacity- live or virtual events, team-building, day-to-day sales leadership, customer engagements, etc.
  • Utilize Salesforce to document and drive the sales process with customers
  • Perform other duties as assigned.
Qualifications
  • 3-5 Years sales experience, preference in Financial Sales
  • Demonstrated experience in leading and managing sales initiatives and business plans to support evolving business goals, including delivering and executing sales growth strategies.
  • Strong business acumen: knowledge of business theory, business processes and operations, management principles and budgets.
  • Strong leadership, management and coaching skills are essential.
  • A high degree of customer service orientation. Ability to build long term relationships with customers.
  • Previous experience working effectively in a team-oriented, collaborative environment.
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment.

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