Office Administrator

We believe in forging long-lasting relationships to create positive change in our communities. We're building Something Greater in each pillar of Peterson including real estate investment, development, property management, capital lending, and private equity. From one building on Alberni Street in Vancouver to a range of projects across North America, we've expanded into diverse areas of expertise across the real estate industry. Our interests include ownership in 7.2 million sq ft of commercial property, over 2,100 units of residential and hospitality, and participation in the development of an additional 16.4 million sq ft. As we continue to grow, we stay true to our values by putting relationships first, standing by our word and striving for Something Greater in everything we do.

We are seeking a proactive and detail-oriented Office Administrator to support our Commercial Property Management team at our satellite office in Richmond. The ideal candidate brings strong administrative skills, excellent communication, and a customer-service mindset. This role provides essential administrative and tenant support, from reception and office coordination to coworking space management and tenant communication, which helps ensure smooth daily operations and a positive tenant experience. Working closely with a small on-site team and staying connected with the broader property management group, this position offers an excellent opportunity to grow a career in administration or property management.

KEY RESPONSIBILITIES

• Provide professional, timely, and customer-focused support to tenants, including responding to inquiries, coordinating service requests in Angus, and escalating issues when appropriate.
• Draft, prepare, and distribute correspondence, notices, reports, and tenant documentation with accuracy and attention to detail.
• Coordinate with Building Operators, vendors, contractors, and service providers for scheduling, quotations, and project or event logistics.
• Track tenant and vendor compliance requirements, including insurance, WorkSafe BC clearances, COIs, and other documentation.
• Assist with property operations such as maintenance projects, tenant build-outs, capital upgrades, and repair coordination.
• Support team engagement and property events, including planning assistance, vendor coordination, and on-site event set-up and execution.
• Provide reception and office administration support, including greeting visitors, managing mail and courier services, and maintaining a clean, organized, and secure reception area.
• Oversee coworking space operations, including room bookings, daily checks, general readiness, and offering tours or reception coverage when needed.

QUALIFICATIONS

• High school diploma (post -secondary education in business, property management, or related field an asset).
• 1 – 2 years' experience in administration, customer service, or property management support.
• Strong organizational skills with proven ability to manage multiple priorities and meet deadlines.
• Excellent customer service and communication skills, with professionalism when handling sensitive issues.
• Proficiency with Microsoft Office; experience with Yardi Voyageur, Angus, and Adobe X Pro is an asset.
• Ability to build positive working relationships with tenants, vendors, and team members.

We are an equal opportunity employer. Start challenging yourself today in an environment that embraces diversity and rewards innovation with competitive pay and great benefits. While we thank all candidates for their interest in joining our team, we will contact only those short-listed for an interview.